CIO Influence

Tag : Zendesk

CIO Influence News Security

Hexnode unveils Hexnode Synapse, bringing agentic orchestration to IT and security operations

PR Newswire
by PR Newswire0
Announced at HexCon26, Hexnode Synapse coordinates AI agents across Hexnode products and connected enterprise systems, keeping every action governed, approved and traceable. Hexnode, the enterprise...
CIO Influence News Cloud

Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale

Business Wire
by Business Wire0
Zendesk, Inc., announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences at scale, with technology...
CIO Influence News Machine Learning

Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning

CIO Influence News Desk
by CIO Influence News Desk0
Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale. By democratizing...