SysAid Launches Dex: the Autonomous AI IT Engineer MSPs Pay Only When It Resolves a Ticket
Dex resolves up to 90% of an MSP’s IT tickets autonomously across every client, billed only for the ones it closes. No seats, no subscriptions....
Tag : Microsoft 365
Zendesk Support Assistant for Microsoft 365 Now Available on Microsoft AppSource
Zendesk announced the availability of Zendesk Support Assistant for Microsoft 365 on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. This enhanced agent...
Contracts 365 Launches Governed AI Negotiation Companion for Microsoft 365 Enterprises
Contracts 365 announces the latest Contracts 365 AI Negotiation Companion designed to operationalize contract negotiation within enterprise risk frameworks. Contracts 365 Launches Governed AI Negotiation...
EPC Group Introduces Copilot & M365 Tenant Security Review as 80% of Tenants Found Misconfigured
New 47‑point Copilot & Microsoft 365 Tenant Security Review from EPC Group identifies misconfigurations and AI‑related risks in 80% of client tenants. EPC Group has...
Survey Results: IT Leaders Report Massive M&A Wave While Facing AI Readiness and Security Challenges
The numbers are in, and the M&A wave IT teams have been bracing for didn’t just arrive, it surged. According to McKinsey’s 2026 M&A trends...
Powering Smarter Utilities: Itron Deepens Strategic AI Collaboration with Microsoft
New Intelligent Edge Operating System Copilot Connector Empowers Utilities to Achieve New Levels of Efficiency Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for...
iVALT® Announces Beta Launch of DocuID® – Human-Verified Document Security for the AI Era
DocuID delivers human-bound, AI-resistant document security for Microsoft 365 and PDFs that verify the real person behind every file access. iVALT, the leader in human-bound,...
Vectra AI Empowers Partners with Unified Microsoft Security Through New Vectra AI Shield Solution
The new offering unifies threat visibility across Microsoft environments, helping partners accelerate investigations and deliver verifiable protection at scale Vectra AI, the cybersecurity AI company that...
AdvisorVault Releases New Explainer Video on their 17a-4 Managed 365 Service
AdvisorVault has available on their site a new video explaining the features of their 17a-4 Managed 365 Service. Finding firms often had a mix of technology...
Crow Canyon Software Achieves SOC 2 Type II Compliance, Strengthening Commitment to Security and Trust
Crow Canyon Software, a leading provider of business process automation and service desk solutions for Microsoft 365 and SharePoint, announced that it has successfully achieved...