Customer Support Archives

Alabama Fiber Network Selected to Support Alabama Supercomputer Authority’s Project ELEVATE Initiative

Cision PRWebJune 5, 2026

by Cision PRWebJune 5, 20260

Alabama Fiber Network (AFN) has been selected by the Alabama Supercomputer Authority (ASA) to provide critical broadband infrastructure and connectivity services in support of ASA’s...

Analytics CIO Influence Interviews Cloud Machine Learning Security

CIO Influence Interview with Ev Kontsevoy, CEO at Teleport

Paroma SenAugust 26, 2025

by Paroma SenAugust 26, 20250

Ev Kontsevoy, CEO at Teleport talks about the changing cybersecurity landscape and what digital first businesses should do to protect end users in this CIO...

CIO Influence News Financial Services Security

AT&T to Acquire Lumen’s Mass Markets Fiber Business

PR NewswireMay 22, 2025

by PR NewswireMay 22, 20250

AT&T (the Company) has reached an agreement to acquire substantially all of Lumen’s Mass Markets fiber business for $5.75 billion, subject to purchase price adjustments, in...

CIO Influence News Machine Learning

Fusion CX Acquires Sequential Technology International LLC

EIN PresswireMarch 19, 2025

by EIN PresswireMarch 19, 20250

Fusion CX, involved in providing customer experience (CX) solutions, has acquired Sequential Technology International LLC (STI), a provider of CX services for the telecom and...

Bots/Intelligent Assistants featured-posts IT and DevOps Sales and Customer Support

Chatbots For Your Business with Instant Customer Support

Pooja ChoudharyJune 14, 2024June 13, 2024

by Pooja ChoudharyJune 14, 2024June 13, 20240

Amazon, Mastercard, Spotify, Bank Of America, Tesla, Domino’s, Gupsgup, Yellow.ai, Adobe, Microsoft, HealthTap, and the list will go on. Yes, these are the top brands that...

Automation CIO Influence News Cloud

Lawyaw is Now Clio Draft

PR NewswireFebruary 16, 2024

by PR NewswireFebruary 16, 20240

Lawyaw, a document automation company acquired by Clio in 2021, will now operate under the central Clio brand as Clio Draft The transformation underscores Clio’s commitment...

CIO Influence News IT Ops SaaS

Harness Powers Future of Software Delivery with Acquisition of Armory Assets

PR NewswireJanuary 12, 2024

by PR NewswireJanuary 12, 20240

Acquisition Will Bolster the Next Generation of Continuous Deployment Harness, the Modern Software Delivery Platform company, announced that it has acquired key intellectual property and technology from...

CIO Influence News Regulation and Compliance Managment

ControlCase Launches AI-Driven Evidence Review Initiative to Further Streamline IT Certification and Compliance

Cision PRWebDecember 23, 2023December 23, 2023

by Cision PRWebDecember 23, 2023December 23, 20230

ControlCase, the global leader in IT Certification and Compliance, has launched an initiative to integrate document-based evidence review powered by Artificial intelligence (AI) into its...

CIO Influence News Security

Frontegg Creates Open Source Project HARmor to Enable Safe Use and Sharing of HAR Files

CIO Influence News DeskNovember 16, 2023

by CIO Influence News DeskNovember 16, 20230

Frontegg’s free OSS project sanitizes HAR files (browser session interaction logs) to safeguard users and organizations from HAR file vulnerability exploits Frontegg, the premier customer...

CIO Influence News Cloud Machine Learning

Oracle NetSuite Embeds Generative AI Throughout the Suite to Help Organizations Boost Productivity

PR NewswireOctober 18, 2023

by PR NewswireOctober 18, 20230

New generative AI-powered capabilities help users across the organization leverage company-specific, relevant data to produce content that is contextual and personalized Oracle NetSuite announced new generative AI-powered...

Tag : Customer Support

Alabama Fiber Network Selected to Support Alabama Supercomputer Authority’s Project ELEVATE Initiative

AT&T to Acquire Lumen’s Mass Markets Fiber Business

Fusion CX Acquires Sequential Technology International LLC

Chatbots For Your Business with Instant Customer Support

Harness Powers Future of Software Delivery with Acquisition of Armory Assets

ControlCase Launches AI-Driven Evidence Review Initiative to Further Streamline IT Certification and Compliance

Frontegg Creates Open Source Project HARmor to Enable Safe Use and Sharing of HAR Files

IronOrbit Positioned to Lead AI-Driven IT Services

Alabama Fiber Network Selected to Support Alabama Supercomputer Authority’s Project ELEVATE Initiative

Parler’s Parent Company, Sovren Technologies Unveils the Sovren Network, Engineered for the New Era of Digital-Asset Regulation

Security Blue Team Renames as Centri to Support Wider Cybersecurity Skills Development

Ory Launches ‘Ory Talos’ to Lock Down AI Agents and Non-Human Identities Running Unchecked Across Enterprise Networks

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