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CIO Influence News IT and DevOps

Rancho Valencia Works with Rackspace Technology on Migration to Office 365 to Strengthen Customer Service Standards

CIO Influence News Desk
by CIO Influence News Desk0
Upgraded email platform resulted in performance boost of 30% Rackspace Technology, a leading end-to-end, multicloud technology solutions company, announced that Rancho Valencia worked with the...
CIO Influence News Technology

LivePerson named the Overall Leader in the 2022 SPARK Matrix for Digital-First Customer Service Solutions

CIO Influence News Desk
by CIO Influence News Desk0
Quadrant Knowledge Solutions recognizes LivePerson as #1 of 19 vendors evaluated for excellence in technology and customer impact Quadrant Knowledge Solutions has named LivePerson the 2022 Leader...
CIO Influence News Cloud Networking

Headsets.com Leverages Vonage Integrated Unified Communications and Contact Center to Deliver Seamless Agent Experience and Peerless Customer Service

CIO Influence News Desk
by CIO Influence News Desk0
Powered by Vonage, Headsets.com boasts a 98% success rate answering all calls within four rings Vonage a global leader in cloud communications helping businesses accelerate their...
CIO Influence News SaaS

PowerSchool Education Impact Consulting Team Wins 2022 Excellence in Customer Service Award

CIO Influence News Desk
by CIO Influence News Desk0
PowerSchool’s team of education consultants dedicated to ensuring customer success recognized for exceptional stewardship and customer support PowerSchool the leading provider of cloud-based software for...
CIO Influence News IT and DevOps

Hexaware Partners with Genesys to Help Companies Deliver Hyper-Personalized Customer Service Driven by Empathy

CIO Influence News Desk
by CIO Influence News Desk0
Hexaware Technologies, a leading global IT consulting and digital solutions provider, today announced its partnership with Genesys®, a global cloud leader in customer experience orchestration...