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Tag : Customer Service

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Cognizant Engaged by Volkswagen Group Ireland to Transform its Digital Customer Experience

Aquib Khan
Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in Wolfsburg, Germany, to transform VWG Ireland’s digital customer service...
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Aisera Announces Integration of its AI-powered Service Experience Solution with Zendesk’s Sunshine Platform

CIO Influence News Desk
Integration delivers powerful Self-service and Assist resolution capabilities for Zendesk customers, reducing operating costs while delivering exceptional CSAT . Aisera, the world’s leading AI-driven service...