More Than Half of Americans Believe AI Will Improve Customer Service
Americans expect AI to usher in 24/7 support, no wait times, and human-free help as an option when preferred More than half of Americans (52.4%)...
Tag : Customer Service
STELLA AI Announces Integration with myKaarma, Elevating the Customer-Dealer Experience
STELLA Automotive AI has completed an intelligent read-write integration with myKaarma that allows STELLA to operate seamlessly within the dealership’s fixed ops platform. Stella manages...
RSM Provides AI Solutions for Clients with Microsoft Copilot
Pilot shows an increase in productivity and enhancement in customer service RSM US LLP, the leading provider of assurance, tax and consulting services for the...
CallTower Unveils Solgari’s Integrated Microsoft Teams Contact Center
CallTower delivers Solgari for Teams, a powerful Contact Center Solution within the MS Teams App that empowers customer experience CallTower, a global leader in cloud-based...
Veterans Health Administration Partners with CoSo Cloud to Enhance Employee Training Experience
Western States Network Consortium implements first-in-the-nation training solutions for HR professionals CoSo Cloud LLC (CoSo), a Class Technologies company and leading provider of secure, private...
Beneva Implements Guidewire Cloud to Strengthen Claims IT Operations
Largest Canadian mutual insurer leveraging Guidewire Cloud to enhance business processes and customer service Beneva, the largest mutual insurance company in Canada, and Guidewire announced that...
TeamViewer’s Enterprise Connectivity Solution TeamViewer Tensor Updates With Additional Security and Productivity Features
Pre-configured sessions and custom certificates for maximum security and control. Holistic and scalable device management for improved monitoring and maintenance. Redesigned interface for seamless workflows...
GoNetspeed to Soon Equip Lisbon with 100 Percent Fiber Internet
GoNetspeed announced that the Town of Lisbon will soon have access to 100% fiber internet. GoNetspeed plans to fully fund a $1.8 million investment in Lisbon...
Trimble Launches Cloud-Based Appian Daily Planner to Simplify Complex, Multi-Stop Routing
Route Optimization Tool Reduces Planning Time and Resources for Final and middle Mile-Focused Fleets Trimble introduced today Appian Daily Planner, a cloud-based solution for multi-stop, multi-vehicle...
Oracle and Uber Co-innovate to Transform Last Mile Delivery in Retail
With Oracle and Uber Direct, retailers can now offer same-day delivery and returns to get customers their purchases faster while helping retailers move merchandise more effectively Oracle and Uber announced Collect and...