CIO Influence

Tag : customer experience management

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Dentsu Helps Brands Create Generative AI-Powered Customer Experiences with Salesforce

PR Newswire
Dentsu and Merkle, dentsu‘s leading technology-enabled, data-driven customer experience management (CXM) company, announced that they are collaborating with Salesforce to o**** AI expertise to marketing and commerce leaders. Merkle‘s generative AI solution, Merkle GenCX, will...
CIO Influence News Cloud

OpenText Kicks off OpenText World Introducing Cloud Editions 22.4 and Project Titanium

Innovations unveiled deliver on the OpenText commitment to elevate every person and organization to gain the information advantage Today at OpenText World, OpenText, announces Cloud Editions...
CIO Influence News Digital Transformation

Quantre Solutions and Tech Mahindra Partner to Provide Next-Gen Customer Communication Services

CIO Influence News Desk
The partnership will enable customer communication service providers to accelerate their digital transformation journey and deliver superior customer experience across industries Quantre Solutions, a customer...
CIO Influence News Cloud collaborates with Google Cloud to help Communications Service Providers make the most of Big Data Analytics, Artificial Intelligence and Machine Learning

CIO Influence News Desk, a global leader in Big Data Analytics and AI/ML for the communications industry, is collaborating with Google Cloud to help CSPs break down data...
CIO Influence News Cloud Networking

8×8 Lauded by Frost & Sullivan for Powering Highly Collaborative Workplace Environments with Integrated Employee (EX)

8×8’s portfolio and strategy, supported by its integrated cloud communications and contact center services platform, provide businesses with great flexibility and robust productivity benefits Based...