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Upland Panviva Now Available on Genesys AppFoundry

Business WireAugust 9, 2023

by Business WireAugust 9, 20230

Upland Software, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the Genesys AppFoundry the industry’s largest dedicated marketplace...

CIO Influence News Machine Learning

Stratosphere Networks Becomes RingCentral Certified Delivery Partner

Cision PRWebAugust 4, 2023

by Cision PRWebAugust 4, 20230

Stratosphere Networks is now officially a RingCentral Certified Delivery Partner. The technology consulting firm is available to assist businesses with RingCentral deployments. The RingCentral Certified Delivery Partner program launched...

CIO Influence News Cloud

8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace

Business WireAugust 4, 2023

by Business WireAugust 4, 20230

8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 8×8 Supervisor Workspace has been successfully enabling organizations to improve...

CIO Influence News Machine Learning

Gryph Compliance Solution Now Available on NICE CXone Platform

Cision PRWebAugust 4, 2023

by Cision PRWebAugust 4, 20230

Gryphon.ai announced its Gryph automated compliance and collections solution is now integrated with NICE CXone. As strategic solution partners, NICE, an industry leader in customer experience and...

CIO Influence News Cloud

RingCentral Expands Video Offerings With Acquisition of Events and Session Product Lines From Hopin

Business WireAugust 3, 2023

by Business WireAugust 3, 20230

Completes video portfolio to address enterprise communications needs including meetings, webinars, rooms, and now virtual and hybrid events RingCentral, a leading provider of AI-powered global...

CIO Influence News IT and DevOps

GNS Experiences Growth and Success Following its Acquisition by ARG

GlobeNewswireJuly 31, 2023

by GlobeNewswireJuly 31, 20230

Florida-based Global Network Services (GNS), an IT services agent primarily focused on providing voice and networking services to businesses located throughout North America, believes its recent acquisition by ARG has...

Analytics CIO Influence News Cloud

8×8 Enhances Customer and Employee Experiences Across Cloud Contact Center and Unified Communications Platform

Business WireJuly 27, 2023

by Business WireJuly 27, 20230

Newest Capabilities Include Enhancements to 8×8 Supervisor Workspace, Analytics Tools and Reports, and Increased Global Connectivity 8×8, a leading integrated cloud contact center and unified...

CIO Influence News Cloud

CloudHesive Achieves AWS Service Ready Designation for Amazon Connect

Cision PRWebJuly 27, 2023

by Cision PRWebJuly 27, 20230

CloudHesive, an [Amazon Web Services (AWS) __title__ Amazon Web service (AWS)]Premier Tier Services Partner, announced that it has achieved the AWS Service Ready designation for Amazon Connect. This designation verifies that CloudHesive‘s Amazon Connect software...

CIO Influence News IT and DevOps

Procure IT Taps John Cooper to Lead Digital Voice Transformation Consulting Practice

PR NewswireJuly 21, 2023

by PR NewswireJuly 21, 20230

Procure IT, a game-changing data-driven IT procurement and management company, announced that it has tapped John Cooper, an 18-year communications veteran, to lead the company’s enterprise consulting...

CIO Influence News Cloud

Kubota Tractor Corporation Chooses 8×8 XCaaS for Enhanced Employee and Customer Communications

Business WireJuly 20, 2023

by Business WireJuly 20, 20230

8×8, Inc., a leading integrated cloud communications platform provider, announced that Kubota Tractor Corporation has deployed the 8×8 XCaaS (eXperience Communications as a Service) cloud contact center and unified communications platform for increased flexibility...

Search Results for: CCaaS

Stratosphere Networks Becomes RingCentral Certified Delivery Partner

Gryph Compliance Solution Now Available on NICE CXone Platform

GNS Experiences Growth and Success Following its Acquisition by ARG

CloudHesive Achieves AWS Service Ready Designation for Amazon Connect

Procure IT Taps John Cooper to Lead Digital Voice Transformation Consulting Practice

Peakhour and RST Cloud Announce Strategic Partnership to Advance Web Application Protection

Cisco and NTT DATA Partner to Empower Global Mobile Workforce with Simplified Access to 5G Connectivity

Halcyon Closes $100 Million Series C Funding Round at $1 Billion Valuation to Protect Society from Ransomware Disruption

SecurityPal Appoints CISO Veterans Bil Harmer and Lena Smart to Leadership

KnowBe4 Predicts AI Advances Will Shape Evolving Landscape of Cyber Threats and Defenses

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