CIO Influence

Tag : Contact Center

AIOps CIO Influence News

ComputerTalk and Tethr Partner to Improve Contact Center Performance

PR Newswire
ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform, announced the formation of a strategic partnership to help companies improve contact center performance...
CIO Influence News Cloud Digital Transformation

Vonage Proactive Connect Increases Engagement by Driving Personalized, Two-Way Conversations at Scale

PR Newswire
Powerful solution delivers customized, large scale, omnichannel campaigns from a single automation platform Vonage, a global leader in cloud communications helping businesses accelerate their digital...