CIO Influence

Search Results for: CCaaS

CIO Influence News Cloud

ConvergeOne and Eccentex Announce Strategic Partnership

PR Newswire
ConvergeOne (C1), the premier IP-enabled, solutions-led, customer experience company, has announced a strategic partnership with Eccentex, a provider of cloud-based business automation capabilities, effective today. The companies are now joining forces to support...
CIO Influence News Cloud

OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk

Business Wire
OTDAmericas, a global business process outsourcing company, and LiveVox, a proven cloud CCaaS platform built to transform contact center performance, announced that LiveVox has been chosen as OTDAmericas’ global contact center platform...