Five9 and Mitel Announce Strategic Multi-Year Partnership – Bringing a World-Class
This latest partner announcement continues the acceleration of the Five9 partner footprint within and outside of the US, with a particular focus on EMEA. Five9,...
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Mitel Partners with Five9 to Expand Cloud Contact Center Portfolio
Furthers Mitel’s ability to support each customers’ unique communications needs as demand for cloud accelerates and focus on customer experience increases Mitel, a global leader...
Due to Strong Demand, NICE Expands Investment in Japan, creating a New Customer Experience Standard with CXone
NICE extends APAC operations and investment with dedicated local teams to deliver innovation, next-gen smart customer service and accelerate cloud adoption in Japan NICE announced...
Five9 Partners with Neustar to Support STIR/SHAKEN Framework for Restoring Trust in Voice Communication
Action ensures business continuity for Five9 customers Five9, Inc., a leading provider of the intelligent cloud contact center, announced a partnership with Neustar, a global...
8×8 Named a Major Player in 2021 IDC MarketScape for Worldwide CPaaS
8×8, Inc., a leading integrated cloud communications platform, announced it has been named a Major Player in the IDC MarketScape: Worldwide Communications Platform as a...
Five9 Launches CX Maturity Model to Guide Enterprises through the Next Era of Digital Transformation in the Contact Center
Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results...
Former Head of NEC’s Unified Communications Business, Makoto Omi, Joins Intermedia Cloud Communications to Lead Operations in Japan
Accomplished executive, who was responsible for NEC’s global market share-leading UC business unit, appointed as Intermedia’s Country President for Japan Intermedia Cloud Communications, a leading...
Paradigm Technology Group Joins The Evolve IP Partner Program
Integrated Services Enable Paradigm Clients to Deploy Award-Winning, Hybrid Work Technologies Evolve IP, a leading international service provider of Work Anywhere™ solutions, announced that Paradigm...
8×8 Appoints Walt Weisner as Chief Customer Officer
8×8, Inc., a leading integrated cloud communications platform, announced the appointment of Walt Weisner as Chief Customer Officer, effective today, reporting to CEO Dave Sipes....
Dialpad Announces New Partner Success Portal
Company sees strong growth, invests more heavily in the channel starting with new partner experience Dialpad, Inc., the leading AI-powered cloud communications platform, announced its...