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Avaya Announces Avaya OneCloud™ For Service Cloud On Salesforce AppExchange, The World’s Leading Enterprise Cloud Marketplace

CIO Influence News Desk
by CIO Influence News Desk0
Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service agents – Providing Next-Gen Telephony and Powerful AI-Enhanced Customer...
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Frost & Sullivan Recognizes Five9 as a Growth and Innovation Leader in the North American Enterprise Cloud Contact Center Market

CIO Influence News Desk
by CIO Influence News Desk0
Five9’s integrated capabilities, scalable and innovative solutions, and customer-centric approach are key differentiators in the market Frost & Sullivan has identified Five9 as a Growth and Innovation...
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Fuze Announces Fuze Contact Center As A Standalone Offering To Meet Evolving Enterprise Needs

CIO Influence News Desk
by CIO Influence News Desk0
New Offering Accelerates Implementation And Provides Cost-effective Voice Queueing For Enterprises With Non-traditional Contact Center Requirements Fuze, the leading cloud-based communications provider for the modern...