CIO Influence

Tag : NICE

Digital Transformation ITechnology Series News

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

CIO Influence News Desk
by CIO Influence News Desk082
Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market...
Digital Transformation ITechnology Series News

NICE Investigate Helps British Transport Police Streamline Management of Digital Evidence and Investigations to Keep UK Railways Safe from Crime

CIO Influence News Desk
by CIO Influence News Desk0210
Part of NICE’s Evidencentral Platform, NICE Investigate is helping British Transport Police remove obstacles which slow the collection and sharing of digital evidence NICE announced that...
Cloud ITechnology Series News Sales and Customer Support

NICE CXone Digitizes Contact Center Operations for Regional Australia Bank

CIO Influence News Desk
by CIO Influence News Desk0265
Regional Australia Bank achieves functionality and flexibility for its distributed workforce with NICE’s market-leading CXone cloud platform, driving frictionless agent and customer experiences NICE announced that...
AIOps ITechnology Series News

NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its CXone Spring 2022 Release

CIO Influence News Desk
by CIO Influence News Desk0247
Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment and expand support for bring-your-own chatbots to...
Financial Services ITechnology Series News

NICE Actimize Wins Six 2022 Global Banking and Finance Awards Highlighting Excellence and Innovation in Enterprise Fraud Technology

CIO Influence News Desk
by CIO Influence News Desk0143
The awards highlight NICE Actimize’s leadership across all major geographical regions, including North America, Asia Pacific, and Europe NICE Actimize, a NICE announced that Global Banking and...