CIO Influence

Tag : virtual assistants

Industry Perspectives IT services Machine Learning Regulation and Compliance Managment Security

As GenAI Democratizes Bots, Cybersecurity Must Evolve to Understand Their Intent

Guy Tytunovich
by Guy Tytunovich0
Coming out of Dreamforce 2024, the spotlight was on AI-powered Agents and their wide-ranging uses by both consumers and businesses. These AI agents have wide-reaching...
Cloud Industry Perspectives Machine Learning

How Enterprises Can Leverage the CX Software Upgrade Cycle Through 2025

Marylou Maco
by Marylou Maco0
The communications software landscape is undergoing a massive upgrade cycle, transforming how businesses deliver both customer and employee experiences (CX and EX). With a significant...