CIO Influence

Tag : employee experiences

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Harmeen Mehta Joins Equinix as Chief Digital and Innovation Officer to Accelerate Customer and Employee Experiences

PR Newswire
Equinix, Inc.the world’s digital infrastructure company,ย today announced the appointment of Harmeen Mehta as Executive Vice President and Chief Digital and Innovation Officer (CDIO), effectiveย April 4....
CIO Influence News Machine Learning Security

Oomnitza Launches “Oomnitza Essentials for Zendesk” – A Same-Day Deployment, Unified IT Asset Management Solution for Elevated Employee Support

PR Newswire
Oomnitza, the leader in Modern IT Asset Management (ITAM), today announced the launch of Oomnitza Essentials for Zendesk, a plug-and-play solution that provides instant visibility...
Cloud Guest Authors Machine Learning

How Enterprises Can Leverage the CX Software Upgrade Cycle Through 2025

Marylou Maco
The communications software landscape is undergoing a massive upgrade cycle, transforming how businesses deliver both customer and employee experiences (CX and EX). With a significant...
CIO Influence News Cloud Machine Learning

Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience

Business Wire
Einstein Copilotย is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the flow of work to drive significant productivity gains Einstein...