CIO Influence

Tag : Bright Pattern

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Bright Pattern and Matrix42 Partner to Bring AI-Powered Omnichannel Communication Interaction Platform for Service Management to Matrix42 Users

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Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities Bright Pattern, leading provider of omnichannel communication...
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Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies

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Contact Center Solutions Now Available Through Several Carahsoft’s Federal, State and Local Government Contract Vehicles Bright Pattern, a leading provider of AI-powered cloud contact center...
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Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside the Contact Center to Improve the Customer Experience

CIO Influence News Desk
by CIO Influence News Desk0
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from...