CIO Influence

Tag : Conversational AI

Digital Transformation ITechnology Series News

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

CIO Influence News Desk
Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market...
ITechnology Series News SaaS

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences

Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Upstream Works, a provider of omnichannel...