Conversational AI Archives

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

CIO Influence News DeskJanuary 31, 2023

by CIO Influence News DeskJanuary 31, 2023082

Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market...

Cloud ITechnology Series News

NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

CIO Influence News DeskJanuary 28, 2023

by CIO Influence News DeskJanuary 28, 2023055

This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated self-service NICE, the worldwide leader in AI-powered self-service...

AIOps ITechnology Series News Natural Language

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

CIO Influence News DeskJanuary 17, 2023

by CIO Influence News DeskJanuary 17, 2023041

Cognigy, a market leader in Conversational AI, announced that its platform, Cognigy.AI, will be enhanced with Generative AI, or Large Language Models (LLMs) like OpenAI’s...

Automation ITechnology Series News

Uniphore Announces Partnership With Avaya

CIO Influence News DeskOctober 13, 2022

by CIO Influence News DeskOctober 13, 20220107

Partnership to provide unparalleled, frictionless customer experience to MEA customers GITEX Global–Uniphore, the leader in Conversational AI and Automation, at GITEX Global 2022, announced a...

Cloud ITechnology Series News

CDW Named Certified Delivery Partner for UJET and Google Cloud Contact Center Platform

CIO Influence News DeskJuly 30, 2022

by CIO Influence News DeskJuly 30, 20220156

CDP Program Equips Global Partners to Deploy UJET’s Award-Winning Contact Center Platform UJET, Inc., the intelligent, modern contact center platform, announced CDW as the latest...

Cloud ITechnology Series News

XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange

CIO Influence News DeskJuly 20, 2022

by CIO Influence News DeskJuly 20, 20220127

XSELL’s customers can now amplify top performer outcomes with precision, at scale XSELL Technologies, a leader in conversational AI for contact center agent optimization, announced it...

ITechnology Series News SaaS

Artificial Solutions Announces Enterprise Partnership with CGI

CIO Influence News DeskJuly 1, 2022

by CIO Influence News DeskJuly 1, 20220155

Artificial Solutions, the leading specialist in Conversational AI (CAI), announced a new partnership agreement with CGI, one of the largest IT and business consulting services...

Cloud ITechnology Series News

8×8 Launches New Channel Program for Microsoft Gold Partners

CIO Influence News DeskJune 25, 2022

by CIO Influence News DeskJune 25, 20220176

8×8’s Direct Routing as a Service Offerings Surpass 200,000 Global Business Users 8×8, Inc., a leading integrated cloud communications platform, announced the 8×8 Elevate Microsoft...

ITechnology Series News SaaS

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences

CIO Influence News DeskJune 2, 2022

by CIO Influence News DeskJune 2, 20220184

Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Upstream Works, a provider of omnichannel...

Machine Learning Voice

Zammo Applies Voice AI to Bridge Vision and Other Accessibility Barriers for People Applying for Jobs Online

CIO Influence News DeskApril 28, 2022

by CIO Influence News DeskApril 28, 20220149

San Francisco-based Zammo.AI is utilizing its expertise as subject matter experts in voice artificial intelligence (voice AI) to improve the features and functionality of online...

Tag : Conversational AI

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

Uniphore Announces Partnership With Avaya

CDW Named Certified Delivery Partner for UJET and Google Cloud Contact Center Platform

XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange

Artificial Solutions Announces Enterprise Partnership with CGI

Zammo Applies Voice AI to Bridge Vision and Other Accessibility Barriers for People Applying for Jobs Online

CIO Influence Interview with Ryan Worobel, Chief Information Officer at LogicMonitor

GL’s Python Automation and Programming Capabilities for Network Testing

KX Announces General Availability of kdb Insights Enterprise on Microsoft Azure

D-Wave Launches New Hybrid Solver Plug-In for Feature Selection, A Key Component of ML

LambdaTest Improves Its Selenium Automation Testing Experience with AI Integrated Test Intelligence

Examining the Argument for Cloudification

Database Modernization: More Than Choosing A Shiny New Database Target

Crisis? What Crisis? Managing “Bursty” Data Flows With Event-Driven Architecture Means Retailers...

How CIOs Can Navigate Talent Needs Amid Uncertainty

The Synergy of Business and IT Will Be Key to Harnessing Africa’s...

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