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New Relic Report Highlights Retail Sector Investing in Observability to Drive Digital Customer Experiences

Business Wire
by Business Wire0
New Relic State of Observability for Retail report shows significant benefit of investing in observability, with 302% ROI reported by retail organizations New Relic, the...
Bots/Intelligent Assistants CIO Influence News Machine Learning Security

HUMAN Raises $50+ Million in Growth Funding to Protect the Digital Customer Journey and Defend Against Bots, Fraud and Risk

GlobeNewswire
by GlobeNewswire0
Investment will accelerate the company’s growth and further development of the Human Defense Platform while protecting the integrity of the digital world HUMAN Security, a...
Analytics CIO Influence News

Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences

Business Wire
by Business Wire0
Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of Digital Experience Analytics (DXA), a new solution that enables organizations to create a visual replay...
CIO Influence News Cloud Voice

Cognizant Engaged by Volkswagen Group Ireland to Transform its Digital Customer Experience

CIO Influence News Desk
by CIO Influence News Desk0
Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in Wolfsburg, Germany, to transform VWG Ireland’s digital customer service...
CIO Influence News Digital Transformation

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

CIO Influence News Desk
by CIO Influence News Desk0
Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market...
CIO Influence News IT Ops

PLDT Expands Strategic Collaboration with Amdocs to Provide Enhanced Digital Customer Experience

CIO Influence News Desk
by CIO Influence News Desk0
Extension of managed services agreement will enable faster delivery of new offerings, with increased flexibility and choice for its consumers Amdocs, a leading provider of software and services to communications and...