Lacework and Snowflake Strengthen Partnership to Drive Secure Cloud Business
As generative AI increases development velocity, scalable solutions are more important than ever to drive secure cloud growth Security teams now gain direct access to...
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8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant
8×8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program 8×8, a leading integrated cloud contact center and unified communications platform...
Bright Pattern Partners with MoData in South Africa to Transform CX and AI Capabilities
Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an...
SOCi Debuts in AWS Marketplace
The CoMarketing Cloud is now more accessible to AWS customers to help multi-location enterprises increase local visibility across digital channels  SOCi Inc., a leading CoMarketing...
PBCS and Bright Pattern Forge Strategic Partnership to Deliver Enhanced Omnichannel Communication Solutions
PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive...
TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect
TechSee, a global leader in Visual Service Automation, has announced it is working with Amazon Web Services (AWS) to support Amazon Connect, an easy-to-use omnichannel cloud contact center that provides...
Alkami Launches First Engagement Artificial Intelligence (AI) Predictive Model for Financial Services Industry
Alkami Technology, Inc., a leading cloud-based digital banking solutions provider for financial institutions in the US, has developed and launched an Engagement AI Model via its AI Predictive Modeling solution. The new model—the first of its...
The State of Adoption of Generative AI in the US-based Healthcare Systems
Majority of health system executives believe generative AI will reshape the industry, yet only 6% have a strategy in place More than half of U.S....
Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud
Five9, the Intelligent CX Platform provider, announced it has entered into a definitive agreement to acquire Aceyus, a market leader in advanced data integration and...