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UPSTACK Acquires Technology Consulting Firm M2 Enterprise Group

CIO Influence News DeskMay 31, 2021July 25, 2022

by CIO Influence News DeskMay 31, 2021July 25, 20220

Mike Casagrande and Mike Leonardi Join Cloud and Internet Infrastructure Platform as Partners UPSTACK, a profitable, fast-growing platform that transforms the buying experience for businesses...

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ISG to Publish Study on Container Services

CIO Influence News DeskMay 24, 2021July 25, 2022

by CIO Influence News DeskMay 24, 2021July 25, 20220

ISG Provider Lens™ report will focus on ways container services providers are helping enterprises lower costs and improve customer experience Information Services Group (ISG), a leading...

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Amdocs Provides Business Continuity for BT’s Mobile Customers to Enjoy Secure Remote Digital Engagement

CIO Influence News DeskMay 18, 2021July 25, 2022

by CIO Influence News DeskMay 18, 2021July 25, 20220

An Amdocs and Lightico joint solution enables BT’s mobile customers to complete sales journeys remotely and securely, without the need for physical paperwork; solution is...

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Due to Strong Demand, NICE Expands Investment in Japan, creating a New Customer Experience Standard with CXone

CIO Influence News DeskMay 12, 2021July 25, 2022

by CIO Influence News DeskMay 12, 2021July 25, 20220

NICE extends APAC operations and investment with dedicated local teams to deliver innovation, next-gen smart customer service and accelerate cloud adoption in Japan NICE announced...

Cloud Cognitive Interview1

ITechnology Interview with Matt Schwartz, Global SAP Practice Leader at IBM

Sudipto GhoshMay 12, 2021July 25, 2022

by Sudipto GhoshMay 12, 2021July 25, 20220

...

AIOps CIO Influence News Digital Transformation IT and DevOps

Joget Marketplace Opens up to Partners with the Launch of AI-powered EMAS™ Identity Verification Applications by Innov8tif

CIO Influence News DeskMay 7, 2021July 25, 2022

by CIO Influence News DeskMay 7, 2021July 25, 20220

Joget Accredited Partner, Innov8tif Solutions Sdn. Bhd. (“Innov8tif”) has launched new applications on the Joget Marketplace to offer real-time and automated identity verification capabilities on the Joget open...

Cloud Interview1

ITechnology Interview with Michael Diestelberg, VP Product & Marketing at Mapp

Sudipto GhoshMay 7, 2021July 25, 2022

by Sudipto GhoshMay 7, 2021July 25, 20220

...

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8×8 Named a Major Player in 2021 IDC MarketScape for Worldwide CPaaS

CIO Influence News DeskMay 6, 2021July 25, 2022

by CIO Influence News DeskMay 6, 2021July 25, 20220

8×8, Inc., a leading integrated cloud communications platform, announced it has been named a Major Player in the IDC MarketScape: Worldwide Communications Platform as a...

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Zammo.ai Revolutionizes Customer Engagement for Businesses with the Introduction of the Conversational AI Solution

CIO Influence News DeskMay 4, 2021July 25, 2022

by CIO Influence News DeskMay 4, 2021July 25, 20220

Transformative voice-first technology works across voice assistants, IVR/telephony, and chatbots, accelerating business transition to and adoption of the voice economy Zammo.ai, the company accelerating the...

CIO Influence Interviews Interview1 IT and DevOps

ITechnology Interview with Bill Donlan, Executive VP, Digital Customer Experience at Capgemini North America

Sudipto GhoshMay 4, 2021July 25, 2022

by Sudipto GhoshMay 4, 2021July 25, 20220

...

Search Results for: cloud contact center

ITechnology Interview with Matt Schwartz, Global SAP Practice Leader at IBM

Joget Marketplace Opens up to Partners with the Launch of AI-powered EMAS™ Identity Verification Applications by Innov8tif

ITechnology Interview with Michael Diestelberg, VP Product & Marketing at Mapp

Zammo.ai Revolutionizes Customer Engagement for Businesses with the Introduction of the Conversational AI Solution

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

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