CIO Influence

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CIO Influence News Security

NETSCOUT Research Reveals that 75% of Enterprises Plan to Grow the Use of Unified Communications and Collaboration Platforms in 2023

CIO Influence News Desk
by CIO Influence News Desk0
NETSCOUT SYSTEMS, INC., a leading provider of performance management, cybersecurity, and DDoS protection solutions, released new research highlighting the ongoing importance of unified communication and...
CIO Influence News Digital Transformation

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

CIO Influence News Desk
by CIO Influence News Desk0
Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market...
CIO Influence News Cloud

NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

CIO Influence News Desk
by CIO Influence News Desk0
This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated self-service NICE, the worldwide leader in AI-powered self-service...
CIO Influence News Cloud

Miami-Dade County Police Department Upgrades 9-1-1 Operations with Industry-Leading Emergency Response Technology from Carbyne

CIO Influence News Desk
by CIO Influence News Desk0
Carbyne, the leading provider of cloud-native emergency contact center solutions, has partnered with Miami-Dade County Police Department (MDPD) to upgrade their 9-1-1 operations with Carbyne’s cloud-native NG911...
CIO Influence News Data Center and Co-location IoT

POET Technologies Announces a Strategic Collaboration with ADVA for Highly Integrated 4x100G Solutions

CIO Influence News Desk
by CIO Influence News Desk0
POET Technologies Inc., the designer and developer of the POET Optical Interposer and Photonic Integrated Circuits (PICs) for the data center, telecommunication and artificial intelligence...