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Hyro Announces Conversational AI for Healthcare on Salesforce Appexchange

PR NewswireNovember 8, 2023

by PR NewswireNovember 8, 20230

Hyro’s customers can now benefit from integrated conversational AI to improve the patient journey, reduce agent burnout, and leverage data to optimize operations Hyro announced it has...

Analytics CIO Influence News Cloud

TeleMate Announces End-to-End Monitoring and Workplace Analytics Solution with Webex by Cisco

Cision PRWebNovember 8, 2023

by Cision PRWebNovember 8, 20230

TeleMate enables IT and business decision makers with higher visibility for Webex Suite and Webex Contact Center. TeleMate, a leading developer of vendor neutral monitoring...

CIO Influence News Cloud

Ushur and Five9 Announce Strategic Partnership to Make Building Self-Service CX Quick and Easy

CIO Influence News DeskNovember 7, 2023November 21, 2023

by CIO Influence News DeskNovember 7, 2023November 21, 20230

Ushur’s Customer Experience Automation (CXA) platform is now available on the Five9 CX Marketplace, enabling rapid integration with the Five9 Intelligent Cloud Contact Center Ushur, the...

Analytics CIO Influence News

SuccessKPI Joins the Zoom ISV Exchange Program to Form Strategic Partnership

PR NewswireOctober 28, 2023

by PR NewswireOctober 28, 20230

Leaders in cloud contact center solutions create a strategic partnership enabling customers to migrate to Zoom Contact Center with advanced analytics and insights SuccessKPI, Inc.,...

CIO Influence News Machine Learning Security

Cisco Unveils Webex AI Strategy at WebexOne

PR NewswireOctober 26, 2023October 26, 2023

by PR NewswireOctober 26, 2023October 26, 20230

New Real-Time Media Models (RMMs) in Webex harnesses audio and video in powerful new ways. Customers benefit from crystal-clear audio and video regardless of bandwidth...

CIO Influence News Cloud Machine Learning

Medallia Announces Simonetta Turek as New Chief Product Officer

Business WireOctober 23, 2023

by Business WireOctober 23, 20230

Medallia ,the global leader in customer and employee experience announced the addition of Simonetta Turek as Chief Product Officer. Turek brings decades of leadership with...

CIO Influence News IT Ops

IBM Expands Relationship with AWS to Bring Generative AI Solutions and Dedicated Expertise to Clients

PR NewswireOctober 20, 2023October 20, 2023

by PR NewswireOctober 20, 2023October 20, 20230

Providing clients with dedicated AWS expertise and plans to train and skill 10,000 consultants IBM announced an expansion of its relationship with Amazon Web Services (AWS)...

AIOps CIO Influence News Computing

startelelogic Joins NVIDIA Inception

PR NewswireOctober 18, 2023

by PR NewswireOctober 18, 20230

As one of India’s largest IT companies, startelelogic will focus on flagship CX product Telemo.io One of India’s largest IT companies, startelelogic (telemo.io) announced it has joined NVIDIA Inception, a program...

CIO Influence News IT and DevOps

Avaya Showcases AI-Driven Customer Experience Solutions at Gartner IT Symposium 2023

Business WireOctober 17, 2023

by Business WireOctober 17, 20230

Avaya, a global leader in customer experience solutions, announced its participation at Gartner IT Symposium/Xpo 2023 through October 19 at the Walt Disney Swan &...

CIO Influence News Cloud Digital Transformation

Mphasis Strengthens Salesforce Capabilities With Acquisition of Silverline, a Salesforce Partner

PR NewswireOctober 13, 2023

by PR NewswireOctober 13, 20230

Reinforces Mphasis’ position as an end-to-end Salesforce enterprise cloud solutions and services provider, offering clients capabilities for cloud-first digital transformation.Exhibits Mphasis’ commitment to the Salesforce...

Search Results for: contact center

Hyro Announces Conversational AI for Healthcare on Salesforce Appexchange

SuccessKPI Joins the Zoom ISV Exchange Program to Form Strategic Partnership

Cisco Unveils Webex AI Strategy at WebexOne

IBM Expands Relationship with AWS to Bring Generative AI Solutions and Dedicated Expertise to Clients

startelelogic Joins NVIDIA Inception

Avaya Showcases AI-Driven Customer Experience Solutions at Gartner IT Symposium 2023

Layer Raises $6Million to Make Incorruptible Foundations of the Internet

Duos Edge AI Partners with Accu-Tech To Deploy Edge Data Centers

Nokia and Ntt Data Expand Global Private 5G Partnership With New Deployment in Brownsville, Texas

Coalesce and Cube Partner to Bring a Universal Semantic Layer to Data Pipeline Development

The Role of Secure IoT in Revolutionizing Global Commerce

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