Search Results for: customer engagement
LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship
PlanetOne adds LiveVox to its Growing Provider Portfolio—Bringing an industry leading, performance-driven, blended omnichannel contact center solution to more channel partners nationwide LiveVox Holdings, Inc.,...
PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
Joint Talkdesk, PCI Pal customer relationships expand to include Air Business, Metabolic Living, Resideo, Scotts, Tucows, and Weekendesk PCI Pal, the global provider of secure...
Stats Perform and HEIM:SPIEL Partner in Fan Engagement
– Stats Perform to support HEIM:SPIEL in creating fan engagement and revenue generation solutions for broadcast, media, leagues and federations. Stats Perform, the sports tech...
LighthousePE Makes Automated Mobile Proximity Engagement More Accessible with New Machine Learning Capabilities
The latest release of the mobile proximity engagement platform extends its capabilities to help businesses of any size strengthen customer loyalty and drive more repeat...
Nine in 10 Insurance Leaders in Europe Say Customer Experience is the Top Driver of Digital Transformation
ISG Pulse of the Insurance Industry survey finds 42% report security vulnerabilities increasing along with digitalization Demand for improved customer experience is the top driver...
Abe.ai And POPi/O Announce Digital Customer Service Partnership
New Partnership Provides Financial Institutions Seamless Integration of AI-Powered Virtual Financial Assistant and Digital Customer Engagement Collaboration Abe.ai, a leader in artificial intelligence (AI)-powered virtual...
Clickatell’s Annual CIT Event Addresses How Chat for Customer Experience is Taking the World by Storm
The event included insight from global market intelligence and advisory service, IDC, as well as a panel of industry thought leaders Attendees at Clickatell’s Connect Interact...
Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service
Digital solutions that offer deep visibility into customer journeys and supply chain ecosystems to drive superior efficiencies, finds Frost & Sullivan The rising purchasing power...
NICE Customer Journey Analytics Recognized for Technology Excellence and Customer Impact Driven by Leadership in AI
Quadrant Knowledge Solutions report highlights unique differentiators in NICE’s robust solution portfolio including industry-leading AI, and integrated, cloud native omnichannel platform NICE announced that it...