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Nex-Tech Boosts Subscriber Engagement 375% With Facebook Integration in Calix Marketing Cloud

CIO Influence News DeskFebruary 6, 2022February 4, 2022

by CIO Influence News DeskFebruary 6, 2022February 4, 20220

Kansas-based cooperative uses the powerful combination of subscriber data in Calix Marketing Cloud integrated with lookalike audiences in Facebook as part of an overall campaign...

CIO Influence News Cloud Networking

Nextiva and Five9 Partnership Gains Momentum Driven by Strong Demand to Connect Customer Touch Points

CIO Influence News DeskFebruary 4, 2022

by CIO Influence News DeskFebruary 4, 20220

Nextiva also named Breakthrough Partner of the Year by Five9 at annual CX Summit Nextiva, a leading cloud communications company, announced strong customer demand for...

CIO Influence News Digital Transformation Security

ISG to Publish Report on Marketing Technology Providers Helping Firms Compete in New Customer Landscape

CIO Influence News DeskFebruary 4, 2022

by CIO Influence News DeskFebruary 4, 20220

Upcoming ISG Provider Lens™ report will evaluate digital tools and services for analyzing trends, reaching customers and maximizing results as buying behaviors change rapidly Information Services...

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Wealthify Creates Richer Customer Interactions with Talkdesk Contact Centre Solution

CIO Influence News DeskJanuary 31, 2022

by CIO Influence News DeskJanuary 31, 20220

Award-winning UK online investment service leverages advanced call capabilities and performance monitoring to boost customer experience Talkdesk, Inc., a global cloud contact centre leader for...

AIOps CIO Influence News Cloud

Microsoft Highlights Trend Toward AI Driven Business Applications With Disruption in Customer Journeys

CIO Influence News DeskJanuary 25, 2022

by CIO Influence News DeskJanuary 25, 20220

Aditya Birla Fashion and Retail, Eureka Forbes share insights on digital transformation efforts reimagined for an AI-first and collaboration-first world As technology intensity accelerates in...

AIOps CIO Influence News

Actifai Expands Its System-Wide Deployment of AI Customer Experience Platform in Canada

CIO Influence News DeskJanuary 23, 2022January 21, 2022

by CIO Influence News DeskJanuary 23, 2022January 21, 20220

Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion, the second-largest cable operator in Ontario and Québec, to deploy...

AIOps CIO Influence News

CLIPr Now Offers Microsoft Teams Customers Free Indexing For All-hands Meetings

CIO Influence News DeskJanuary 21, 2022

by CIO Influence News DeskJanuary 21, 20220

CLIPr leverages machine learning to index recorded meetings, making them searchable, personalized, and interactive CLIPr, a Video Analysis and Management (VAM) platform using AI and...

Analytics Automation CIO Influence News

SAS’ Capabilities Help Ulta Beauty Navigate Highly Personalized Customer Journeys

CIO Influence News DeskJanuary 18, 2022

by CIO Influence News DeskJanuary 18, 20220

Leading retailer’s brand affinity blossoms thanks to cloud analytics, deeper customer insights 111th NRF Big Show and EXPO — Thirty-one years ago, Ulta Beauty broke the mold...

Analytics CIO Influence News Networking

mParticle Acquires Customer Journey Analytics Provider Indicative to Help Teams Accelerate their Customer Data Strategy

CIO Influence News DeskJanuary 14, 2022

by CIO Influence News DeskJanuary 14, 20220

The combined offering will help teams integrate customer data directly from their data warehouse and improve customer journey exploration. mParticle, the leader in customer data...

AIOps Analytics CIO Influence News

Playvox Introduces Customer AI with the Acquisition of Prodsight

CIO Influence News DeskJanuary 13, 2022

by CIO Influence News DeskJanuary 13, 20220

Acquisition expands Workforce Engagement Management with AI and cutting-edge NLP for actionable customer insights. Playvox, the leading provider of workforce engagement management solutions for the...

Search Results for: customer engagement

ISG to Publish Report on Marketing Technology Providers Helping Firms Compete in New Customer Landscape

Actifai Expands Its System-Wide Deployment of AI Customer Experience Platform in Canada

CLIPr Now Offers Microsoft Teams Customers Free Indexing For All-hands Meetings

SAS’ Capabilities Help Ulta Beauty Navigate Highly Personalized Customer Journeys

mParticle Acquires Customer Journey Analytics Provider Indicative to Help Teams Accelerate their Customer Data Strategy

Playvox Introduces Customer AI with the Acquisition of Prodsight

Layer Raises $6Million to Make Incorruptible Foundations of the Internet

Duos Edge AI Partners with Accu-Tech To Deploy Edge Data Centers

Nokia and Ntt Data Expand Global Private 5G Partnership With New Deployment in Brownsville, Texas

Coalesce and Cube Partner to Bring a Universal Semantic Layer to Data Pipeline Development

The Role of Secure IoT in Revolutionizing Global Commerce

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