CIO Influence

Tag : SupportLogic

CIO Influence News Machine Learning

SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support

CIO Influence News Desk
Combines SupportLogic’s Prediction and Workflow Engine with Emtropy’s Continuous Quality Monitoring to Enable Proactive Revenue Retention SupportLogic, the world’s first Support Experience management platform, is...
AIOps CIO Influence News

CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience

CIO Influence News Desk
Customers to unlock the power of AI to personalize engagement CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively...