CIO Influence

Tag : NICE

CIO Influence News Digital Transformation

NICE Investigate Helps British Transport Police Streamline Management of Digital Evidence and Investigations to Keep UK Railways Safe from Crime

CIO Influence News Desk
by CIO Influence News Desk0
Part of NICE’s Evidencentral Platform, NICE Investigate is helping British Transport Police remove obstacles which slow the collection and sharing of digital evidence NICE announced that...
CIO Influence News Cloud Sales and Customer Support

NICE CXone Digitizes Contact Center Operations for Regional Australia Bank

CIO Influence News Desk
by CIO Influence News Desk0
Regional Australia Bank achieves functionality and flexibility for its distributed workforce with NICE’s market-leading CXone cloud platform, driving frictionless agent and customer experiences NICE announced that...
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NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its CXone Spring 2022 Release

CIO Influence News Desk
by CIO Influence News Desk0
Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment and expand support for bring-your-own chatbots to...
CIO Influence News Financial Services

NICE Actimize Wins Six 2022 Global Banking and Finance Awards Highlighting Excellence and Innovation in Enterprise Fraud Technology

CIO Influence News Desk
by CIO Influence News Desk0
The awards highlight NICE Actimize’s leadership across all major geographical regions, including North America, Asia Pacific, and Europe NICE Actimize, a NICE announced that Global Banking and...