PSG Makes Strategic Growth Investment in SaaS-based ITSM Vendor 4me
Former LogicMonitor CEO Kevin McGibben to Lead Global Scaling 4me, a SaaS-based IT Service Management (ITSM) and Enterprise Service Management (ESM) software vendor, announced a...
Tag : IT Service Management
North Mississippi Health Services Selects 3CLogic to Elevate the Patient and Employee Experience
3CLogic, the leading voice-enabling and cloud contact center solution for ServiceNow, announced the recent selection of its platform by North Mississippi Health Services (NMHS), one of...
Firms Strengthen Enterprise Services with Providers’ Help
Enterprise service management (ESM) emerged as a major focus in 2022 as organizations sought outside support to help them adapt their processes under changing business...
SolarWinds Expands Customer Availability With New ITSM Data Center in Australia
SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, announced the launch of its first IT service management (ITSM) data center...
Device42 Integration Fuels Atlassian Jira Service Management Cloud
Device42, the leader in IT asset discovery, inventory, and dependency mapping, announced that it has expanded its platform to support the complex needs of Atlassian’s Jira...
SoftwareReviews’ Latest Report Reveals the Best IT Service Management Solutions to Improve Service Ticket Resolution
SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 IT Service Management (ITSM) Emotional Footprint, with seven top software providers identified as Champions...
Ivanti Extends Neurons Platform to Optimize the Digital Employee Experience
Ivanti Neurons for Digital Experience enables organizations to autonomously track, score and optimize their employee’s digital experience to improve productivity, security and employee retention Ivanti,...
OwnBackup Expands Its Leading SaaS Data Protection Coverage To ServiceNow
New solution advances vision to unify data protection for all mission-critical SaaS applications on a single platform OwnBackup, the leading SaaS data protection platform, announced...
Bright Pattern and Matrix42 Partner to Bring AI-Powered Omnichannel Communication Interaction Platform for Service Management to Matrix42 Users
Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities Bright Pattern, leading provider of omnichannel communication...