Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service...
Tag : employee experiences
PolyAI Customer-led Voice Assistants Now Available on Genesys AppFoundry
PolyAI, a global leader in conversational artificial intelligence (AI), announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry, a marketplace of solutions...
IBM and Salesforce Team Up To Help Businesses Accelerate Adoption of Trustworthy AI
IBM and Salesforce announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support clients to...
VMware’s Comprehensive Digital Employee Experience (DEX) Solution Empowers IT Teams with Data-Driven Insights to Improve Employee Experience and Achieve Valuable Cost Savings
Digital employee experience (DEX) technology has become essential as it not only enables organizations with the tools needed to provide great employee experiences, but also...
Infosys Teams up with Walmart Commerce Technologies to Deliver Scalable Omni-Channel Solutions to Retailers
Infosys, a global leader in next-generation digital services and consulting, announced a new collaboration with Walmart Commerce Technologies to help retailers leverage technology solutions that...
Yellow.ai Launches Dynamic Automation Platform (DAP) with Generative AI, Unveils New Logo
Yellow.ai, a global leader in Conversational AI, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer...
Ivanti Extends Neurons Platform to Optimize the Digital Employee Experience
Ivanti Neurons for Digital Experience enables organizations to autonomously track, score and optimize their employee’s digital experience to improve productivity, security and employee retention Ivanti,...
Ivanti Extends Neurons Platform to Help Customers Strengthen Cybersecurity Posture and Deliver Secure, Contextual Digital Employee Experiences
Ivanti continues to deliver on its mission of securing and enabling the Everywhere Workplace with three new modules on Ivanti Neurons Platform that strengthen cybersecurity...
Creatio Announces Record Growth, Driven by Adoption of Its Platform to Automate Industry Workflows and CRM with No-Code
The company’s innovative no-code platform to automate industry workflows and CRM gains significant traction amongst leading midsize and enterprise organizations around the Globe Creatio, global...
Unisys to Acquire Unify Square for $152.5 Million, Creating the Most Advanced and Flexible Enterprise-wide Solution to Optimize the Collaboration Experience
Unisys Corporation, a global IT solutions company, announced that it has entered into an agreement to acquire Unify Square, the leading experience management provider for...