Ivanti Expands Advantage Learning Services for Improved Customer Support
Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures and services IT assets from cloud to edge, announces the expansion of...
Tag : Customer Support
Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning
Zendesk, Inc. announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale. By democratizing...
Thentia Starts Work With Regulatory Agencies in the State of Arizona
Thentia, a venture capital-backed and global industry-leading government software-as-a-service (SaaS) provider, is pleased to announce it has been selected to provide its regulatory licensing solution...
Jscrambler Announces Three New VPs To Drive Global Expansion
Cybersecurity company strengthens its leadership with VPs of Global Sales, Growth, and Engineering Jscrambler, a technology company specializing in cybersecurity products for web and mobile...
PowerSchool Education Impact Consulting Team Wins 2022 Excellence in Customer Service Award
PowerSchool’s team of education consultants dedicated to ensuring customer success recognized for exceptional stewardship and customer support PowerSchool the leading provider of cloud-based software for...
NetBrain Expands Presence in India to Meet Customer Demand
Company opens new Engineering and Customer Support center in Hyderabad, India NetBrain Technologies, Inc, the leading provider of network automation and visibility for hybrid networks,...
PowerSchool Recognized with Six Stevie Awards for Ongoing Commitment to Customer Support and Service
For second consecutive year PowerSchool receives Stevie® Awards for Sales and Customer Service PowerSchool the leading provider of cloud-based software for K-12 education in North America,...
Improving Customer Support and Training: Ricoh Japan Digitalizes Multiple Processes with TeamViewer Solutions
Seamless knowledge transfer and training-on-the-job powered by Augmented Reality Reduction in travel costs and increased attendance rate in employee training Response time for customer service...
SupportLogic Launches New Global Partner Program
The new PX+ channel program expands global market reach to help B2B organizations improve their customer support experience. SupportLogic, the world’s first support experience (SX) platform,...
HGS To Deliver Critical Support For Uk Public
Hinduja Global Solutions (HGS) (listed on BSE & NSE) has announced that the company has been selected by the UK Health Security Agency (UKHSA) to...