Customer Support Archives - Page 2 of 3

VizaLogix Appoints Industry Veteran Mike McQuade as Technology & Commercial Advisor

Cision PRWebAugust 4, 2023

by Cision PRWebAugust 4, 20230

McQuade’s expertise in growth strategies and technology leadership to propel VizaLogix’s expansion and industry dominance.VizaLogix, the cloud-based platform revolutionizing field service, customer support, and equipment...

AIOps CIO Influence News

SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience

PR NewswireJuly 19, 2023

by PR NewswireJuly 19, 20230

SupportLogic, the world’s first Support Experience (SX) management platform, begins the rollout of its first two generative AI features for Agent SX customers. Available, Response...

AIOps CIO Influence News SaaS

Bloomfire Acquires Seva to Enhance Knowledge Management Platform with Generative AI Capabilities

PR NewswireJuly 19, 2023

by PR NewswireJuly 19, 20230

Bloomfire, a pioneer in the knowledge management platform industry, has acquired Seva, Inc., a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand...

Analytics Featured Guest Authors

How Cloud ERP & Digital Consulting Can Help Manufacturers Beat Uncertainty

David StephansMay 4, 2023May 4, 2023

by David StephansMay 4, 2023May 4, 20230

Manufacturers Move to Protect Margins During Times of Economic Uncertainty Facing inflation, high interest rates, continued raw material shortages, and slow economic growth, manufacturers are...

CIO Influence News Security

Neustar Security Services is Now Vercara

Business WireApril 6, 2023

by Business WireApril 6, 20230

Neustar Security Services is now operating as Vercara, a new brand with the same laser focus on securing the online experience for many of the...

Automation CIO Influence News SaaS

Boomi Opens New Office in Bengaluru With Aim To Innovate the Future of Enterprise Automation

Business WireMarch 28, 2023

by Business WireMarch 28, 20230

Boomi, the intelligent connectivity and automation leader, announced the opening of a new office in Bengaluru, India. As Boomi welcomes its current local team members...

Automation CIO Influence News

OnTask Partners With Legal Case Management Software Leader SmartAdvocate

Business WireMarch 10, 2023November 22, 2023

by Business WireMarch 10, 2023November 22, 20230

Channel Partnership Brings Customized eSignature and Workflow Solutions to Legal Firms Nationwide Leading workflow automation and eSignature tool OnTask has announced a new partnership with legal case management...

Analytics CIO Influence News

Ceres Imaging Expands Its Agriculture Data Analytics Solutions to Europe

PR NewswireMarch 7, 2023

by PR NewswireMarch 7, 20230

Ceres Imaging, the data analytics company that builds precision agriculture solutions to reduce risk and improve sustainability outcomes, is announcing its expansion into Portugal and Spain. Ceres got...

CIO Influence News Data Center and Co-location

Service Express Acquires Data Center Support Provider ServIQ

PR NewswireMarch 7, 2023

by PR NewswireMarch 7, 20230

Service Express, the leading provider of data center solutions, announces the acquisition of ServIQ. This investment complements Service Express existing channel partner program and builds...

CIO Influence News IT and DevOps

Ivanti Expands Advantage Learning Services for Improved Customer Support

Business WireMarch 3, 2023

by Business WireMarch 3, 20230

Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures and services IT assets from cloud to edge, announces the expansion of...

Tag : Customer Support

SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience

Bloomfire Acquires Seva to Enhance Knowledge Management Platform with Generative AI Capabilities

How Cloud ERP & Digital Consulting Can Help Manufacturers Beat Uncertainty

Boomi Opens New Office in Bengaluru With Aim To Innovate the Future of Enterprise Automation

OnTask Partners With Legal Case Management Software Leader SmartAdvocate

Ceres Imaging Expands Its Agriculture Data Analytics Solutions to Europe

Service Express Acquires Data Center Support Provider ServIQ

Ivanti Expands Advantage Learning Services for Improved Customer Support

Calsoft expands its AI-driven IAM capabilities for zero trust security

ABS Consulting Releases Key Paper on Cybersecurity Training

PIMIC and Naiscorp Robotics Partner on Breakthrough Voice Intelligence for Service Robots

How CIOs Build Smarter Network Observability with AI

Cloud Robotics Market Booms with Rising AI, IoT, and Autonomous System Adoption

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