Trax Retail Announces New CEO
Gary Laben brings a depth of experience to propel the next chapter of growth for retail innovation leader Trax Retail, the data and technology company...
Tag : Customer Service
Arelion Announces New Customer in Mexico, Serving Conexity’s IP Service Needs
Global internet carrier expands presence in Mexico, providing IP services to essential sectors Arelion announced it has secured a new customer in Monterrey, MX, continuing its expansion...
Segra Implements ServiceNow for Digital Business Transformation
Segra will use ServiceNow Telecommunications Service Management to power SegraOne for Case and Incident Management, a new solution that will simplify everyday work and transform...
iQor Drives Digital Transformation in Retail With NICE CXone
Strategic Collaboration Delivers Best-in-Class CX for the Retail Industry Through Open-Source Digital Capabilities iQor, a managed services provider of customer engagement and technology-enabled business process...
Lyvia Group Acquires Gorilla Services, Bolstering Software Portfolio for IT Service Management
Lyvia Group, the European tech and software solutions group, acquires Gorilla Services B.V., With this acquisition, Lyvia Group strengthen their position in CRM, project management...
Choice Hotels Becomes First Hotel Company to Complete Total Data Center Migration to the Cloud
The all-in move to AWS cements Choice’s technology leadership within the industry, and allows it to deliver cutting-edge services to franchisees Choice Hotels International announced the...
Rackspace Introduces Intelligent Co-worker for the Enterprise Accelerator on AWS Marketplace
Revolutionary AI system designed to support knowledge workers in the enterprise Rackspace Technology, a leading end-to-end hybrid multicloud technology solutions company, announced the launch of...
Sekoia.io Applauded by Frost & Sullivan for Realizing the Vision of Open XDR
Sekoia.io’s open XDR solution enhances customer visibility, threat detection, investigation, response, and cyber resilience through a highly flexible ecosystem of third-party integrations Frost & Sullivan assessed...
GoNetspeed Launches Service in Lockport; Deploying 100 Percent Fiber Internet
GoNetspeed announced that residents and businesses in initial construction areas throughout Lockport now have access to multi-gigabit, 100% fiber internet. With GoNetspeed’s fully funded $9...
Fast Guard Service Launches Specialized Fire Watch Security Guard Services in California
Fast Guard Service, a leader in innovative security solutions, proudly announces the expansion of its Fire Watch Security Guard Services to California Fast Guard Service, a...