Rick Valentine Hired as Exterro’s New Chief Customer Officer
Data risk management software solutions provider Exterro has announced the appointment of Rick Valentine as its new chief customer officer. Rick is an expert in...
Tag : customer experience
Zendesk to Acquire Ultimate
Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most complete AI offering for customer experience (CX) in the...
Crayon Achieves the AWS Generative AI Competency
Recognition validates Crayon’s commitment to innovation in generative AI solutions Crayon, a global leader in innovation and IT services, announced that it has achieved the...
Virgin Mobile KSA Chooses IST Networks for Genesys Cloud Migration
IST Networks, a leading CX Technology system integrator and platinum Genesys partner, is proud to announce a strategic Customer Experience Transformation project with Virgin Mobile...
Sonata Software Boosts Harmoni.AI With Microsoft Azure AI for Responsible AI Adoption
Sonata Harmoni.AI, integrating Microsoft Azure AI services, will help customer reimagine business with Generative AI, differentiating themselves in the marketplace The leading Modernization Engineering company,...
PUMA to Redefine its Online Shopping Experience with Google Cloud’s AI Solutions
Leading sportswear brand to personalize and streamline product discovery, customer loyalty rewards, and online-to-offline purchases by moving all e-commerce operations to Google Cloud Sports company...
Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
Concentrix Corporation a leading global provider of customer experience (CX) services and technologies, announced the arrival of Ryan Peterson as Executive Vice President and Chief...
The Hartford Announces New Organizational Structure Combining Operations And Technology
Insurer expands Deepa Soni’s role as chief information officer and head of Technology, Data, Analytics & Cyber to include Operations The Hartford is bringing together its...
Intermedia Cloud Communications Drives Service Provider Success with Expanded Partner Program
Intermedia’s award-winning cloud solutions and holistic approach to partner success help Service Providers strengthen their brands, own their customer relationships, realize greater revenues, and thrive...
Tecnotree’s Comprehensive Next-Generation BSS Solutions to Drive Nuh Digital’s Transformation
Tecnotree, a global digital platform and services leader for AI, 5G, and cloud-native technologies, announced the signing of a new digital transformation deal with Nuh...