customer experience Archives - Page 38 of 45

SqlDBM and Powdr Solutions Announce Partnership to Help Clients Accelerate Cloud Migrations

CIO Influence News DeskJune 24, 2022

by CIO Influence News DeskJune 24, 20220

Powdr Solutions combines top-grade technical expertise with SqlDBM’s industry-leading cloud modeling platform SqlDBM – Online Data Modeling Tool is pleased to announce its partnership with Powdr Solutions,...

Apps CIO Influence News IT and DevOps

SmartBear Answers Developers’ Call for All-in-one Web Browser and Mobile App Testing

CIO Influence News DeskJune 22, 2022

by CIO Influence News DeskJune 22, 20220

Web and mobile app development converges; teams can reduce context switching and increase confidence in product quality with the harmonized product, BitBar SmartBear, a leading...

Automation CIO Influence News

Uniphore Solutions Now Available as Genesys Premium AppFoundry Application

CIO Influence News DeskJune 21, 2022

by CIO Influence News DeskJune 21, 20220

Leading conversational AI provider brings cost savings to Genesys customers Uniphore, the leader in Conversational Automation, announced that Uniphore U-Assist In-Call and U-Assist Aftercall are...

CIO Influence News IT and DevOps

Armory Launches Continuous Deployment-as-a-Service Product

CIO Influence News DeskJune 17, 2022June 17, 2022

by CIO Influence News DeskJune 17, 2022June 17, 20220

Service allows developers to focus on building code rather than deploying it Armory, the continuous deployment (CD) company empowering development teams to easily, reliably, safely and...

CIO Influence News Data Management

Merkle Collaborates with Tealium on Identity Resolution Platform, Merkury

CIO Influence News DeskJune 14, 2022

by CIO Influence News DeskJune 14, 20220

Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of an innovative solution to enhance its longstanding partnership with Tealium. Merkury™,...

5G Technology CIO Influence News

WWT and Accedian Accelerate 5G Adoption With Customer-Centric Performance Assurance

CIO Influence News DeskJune 14, 2022

by CIO Influence News DeskJune 14, 20220

Partnership between World Wide Technology (WWT) and Accedian unlocks new revenue for service providers and enterprises with CX assurance for the world’s most advanced services...

CIO Influence News Networking

Ethio Telecom Chooses Allot Traffic Management Solution

CIO Influence News DeskJune 14, 2022

by CIO Influence News DeskJune 14, 20220

Ethiopia’s leading mobile provider to deploy Allot’s SmartTraffic QoE solution to improve network performance and customer experience Allot Ltd., a leading global provider of innovative...

Analytics CIO Influence News Cloud

Genesys Unveils Customer Journeys for the Experience Era

CIO Influence News DeskJune 13, 2022

by CIO Influence News DeskJune 13, 20220

In-depth customer journey analytics enables businesses to visualize insights and action empathy for improved experience orchestration, resulting in greater customer loyalty Today at Xperience ’22, Genesys,...

CIO Influence News Machine Learning

ASAPP Launches AutoCompose to Automate 70% of Contact Center Agent Messages

CIO Influence News DeskJune 11, 2022

by CIO Influence News DeskJune 11, 20220

Death of the Canned Response, AutoCompose Lifts Customer Service Agent Productivity, Accelerates Response Times to Customers, and Lowers Handle times by 25% ASAPP, Inc., the...

CIO Influence News Deep Learning Security

Blue Hexagon Expands Vertical Market Reach, Securing Multi-Cloud Platforms with Deep Learning Threat Detection

CIO Influence News DeskJune 11, 2022

by CIO Influence News DeskJune 11, 20220

Blue Hexagon gains customer traction by successfully defending key industries, including eCommerce, energy, healthcare and insurance Blue Hexagon, a leading agentless cloud-native AI platform, announced...

Tag : customer experience

SmartBear Answers Developers’ Call for All-in-one Web Browser and Mobile App Testing

Uniphore Solutions Now Available as Genesys Premium AppFoundry Application

Armory Launches Continuous Deployment-as-a-Service Product

Merkle Collaborates with Tealium on Identity Resolution Platform, Merkury

WWT and Accedian Accelerate 5G Adoption With Customer-Centric Performance Assurance

Ethio Telecom Chooses Allot Traffic Management Solution

Genesys Unveils Customer Journeys for the Experience Era

ASAPP Launches AutoCompose to Automate 70% of Contact Center Agent Messages

Calsoft expands its AI-driven IAM capabilities for zero trust security

ABS Consulting Releases Key Paper on Cybersecurity Training

PIMIC and Naiscorp Robotics Partner on Breakthrough Voice Intelligence for Service Robots

How CIOs Build Smarter Network Observability with AI

Cloud Robotics Market Booms with Rising AI, IoT, and Autonomous System Adoption

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