Stord Expands Warehouse Capacity in Key Markets to Meet Heightened Demand
Additional 780K+ sq ft. of warehouse and fulfillment space relieves pressure on brands as Stord executes on its mission to make supply chain a competitive...
Tag : customer experience
SqlDBM and Powdr Solutions Announce Partnership to Help Clients Accelerate Cloud Migrations
Powdr Solutions combines top-grade technical expertise with SqlDBM’s industry-leading cloud modeling platform SqlDBM – Online Data Modeling Tool is pleased to announce its partnership with Powdr Solutions,...
SmartBear Answers Developers’ Call for All-in-one Web Browser and Mobile App Testing
Web and mobile app development converges; teams can reduce context switching and increase confidence in product quality with the harmonized product, BitBar SmartBear, a leading...
Uniphore Solutions Now Available as Genesys Premium AppFoundry Application
Leading conversational AI provider brings cost savings to Genesys customers Uniphore, the leader in Conversational Automation, announced that Uniphore U-Assist In-Call and U-Assist Aftercall are...
Armory Launches Continuous Deployment-as-a-Service Product
Service allows developers to focus on building code rather than deploying it Armory, the continuous deployment (CD) company empowering development teams to easily, reliably, safely and...
Merkle Collaborates with Tealium on Identity Resolution Platform, Merkury
Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, announced the launch of an innovative solution to enhance its longstanding partnership with Tealium. Merkury™,...
WWT and Accedian Accelerate 5G Adoption With Customer-Centric Performance Assurance
Partnership between World Wide Technology (WWT) and Accedian unlocks new revenue for service providers and enterprises with CX assurance for the world’s most advanced services...
Ethio Telecom Chooses Allot Traffic Management Solution
Ethiopia’s leading mobile provider to deploy Allot’s SmartTraffic QoE solution to improve network performance and customer experience Allot Ltd., a leading global provider of innovative...
Genesys Unveils Customer Journeys for the Experience Era
In-depth customer journey analytics enables businesses to visualize insights and action empathy for improved experience orchestration, resulting in greater customer loyalty Today at Xperience ’22, Genesys,...
ASAPP Launches AutoCompose to Automate 70% of Contact Center Agent Messages
Death of the Canned Response, AutoCompose Lifts Customer Service Agent Productivity, Accelerates Response Times to Customers, and Lowers Handle times by 25% ASAPP, Inc., the...