customer experience Archives - Page 27 of 42

Ericsson and Ooredoo Qatar Provide AI Solutions for Customer Experience Leveraging Microsoft Cloud Datacenter

Cision PRWebFebruary 1, 2023January 3, 2024

by Cision PRWebFebruary 1, 2023January 3, 20240

Ericsson and Ooredoo Qatar successfully deployed cloud-native cognitive software on Microsoft cloud. This deployment is set to optimize 5G user experiences in Qatar. Cognitive technologies...

CIO Influence News Digital Transformation

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

CIO Influence News DeskJanuary 31, 2023

by CIO Influence News DeskJanuary 31, 20230

Latest collaboration between NICE and Cognizant opens up growth opportunities in CX, WFM, and digital transformation NICE and Cognizant announced the launch of a global strategic go-to-market...

Automation CIO Influence News

Datamatics Inaugurates a Digital-Enabled Omni-Channel Customer Support Centre in the Philippines

CIO Influence News DeskJanuary 30, 2023

by CIO Influence News DeskJanuary 30, 20230

Datamatics, a global Digital Technologies, Operations, and Experience Management Company, inaugurated their new omni-channel customer support centre at Pasig City, Manila, Philippines. The facility was...

CIO Influence News Cloud

NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

CIO Influence News DeskJanuary 28, 2023

by CIO Influence News DeskJanuary 28, 20230

This pioneering integration of CXone Expert and OpenAI’s generative modeling enables consumers to resolve issues with human-friendly automated self-service NICE, the worldwide leader in AI-powered self-service...

CIO Influence News Security

GrammaTech Continues to Expand Footprint in Application Security Testing Market

CIO Influence News DeskJanuary 27, 2023

by CIO Influence News DeskJanuary 27, 20230

Emergence of Product Security as a Top Priority for Suppliers and Consumers of Software and Hardware Fueled Market Adoption for Testing Solutions GrammaTech, a leading...

CIO Influence News IoT

Segra Introduces Smart Wi-Fi

CIO Influence News DeskJanuary 27, 2023

by CIO Influence News DeskJanuary 27, 20230

Segra announces the availability of Smart Wi-Fi, a solution that transforms Wi-Fi networks into marketing, analytics and revenue-generating experiences. The Smart Wi-Fi solution provides an...

CIO Influence News Networking

Adtran Accelerates Broadband Rollouts With Market’s Most Scalable Fiber Access Platform

CIO Influence News DeskJanuary 27, 2023

by CIO Influence News DeskJanuary 27, 20230

Broadband service providers need modern, open architectures to rapidly deploy and scale multigigabit-capable fiber networks Adtran, Inc., the leading provider of next-generation open and disaggregated...

CIO Influence News Cloud

Emplifi Integrates Snapchat for Improved Analytics and Marketing Measurement

CIO Influence News DeskJanuary 26, 2023

by CIO Influence News DeskJanuary 26, 20230

Brands will be able to use Emplifi’s Social Marketing Cloud to measure and manage organic performance on Snapchat Emplifi, the leading unified customer experience (CX)...

CIO Influence News Cloud Martech

RainFocus Joins Adobe Exchange Partner Program As Platinum Partner

CIO Influence News DeskJanuary 23, 2023

by CIO Influence News DeskJanuary 23, 20230

RainFocus, provider of the next-generation event marketing platform, announced its status as a Platinum partner in the Adobe Exchange Partner Program, a global technology partner...

CIO Influence News Technology

SANDSIV Is a New Partner in the Network of the i-CEM Initiative

CIO Influence News DeskJanuary 17, 2023

by CIO Influence News DeskJanuary 17, 20230

The cooperation between the two customer-oriented companies will bring the VoC (Voice of Customer) technology of SANDSIV to Germany to create added value for I-CEM...

Tag : customer experience

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

Datamatics Inaugurates a Digital-Enabled Omni-Channel Customer Support Centre in the Philippines

NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone

GrammaTech Continues to Expand Footprint in Application Security Testing Market

Segra Introduces Smart Wi-Fi

Adtran Accelerates Broadband Rollouts With Market’s Most Scalable Fiber Access Platform

RainFocus Joins Adobe Exchange Partner Program As Platinum Partner

SANDSIV Is a New Partner in the Network of the i-CEM Initiative

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

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