AWS Supply Chain Is Adopted Early by Equipment Depot
Equipment Depot, America’s largest independently operated material handling and equipment rental source, announces it is the first in the material handling industry to implement AWS...
Tag : customer experience
Customer Assets Extend the Digital Product Thread to Connect Product, Commercial, and Service
Improves Field Service and Product Quality; Enhances Customer Satisfaction;Â Enables IoT Connected Product Initiatives Propel Software, creator of the first product value management (PVM) platform, expands...
Microsoft Worldwide Learning Adopts AI-Powered Explorance MLY to Help Close Skill Gap
Optimizes customer experience for its technical learners Explorance, a leading innovator in feedback analytics, is thrilled to announce a new milestone in its partnership with...
ISG to Publish Reports on Digital Engineering Services
Upcoming ISG Provider Lens reports will evaluate providers transforming the engineering lifecycle, from development to rollout and aftermarket support Information Services Group (ISG)a leading global...
Operata Launches AI-powered CX Observability Copilots Fueled by a Trillion Contact Center Data Points
Contact Centers and their IT teams can uncover new insights hidden in their technical, operations, and experience data and take recommended actions to improve performance....
Effectual Achieves the new AWS Advertising and Marketing Technology Competency
Effectual, a cloud service provider, announced that it has achieved the Amazon Web Services (AWS) Advertising and Marketing Technology Competency in the category of Digital...
Cyara Announces NICE CXexchange Marketplace Availability
Cyara partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers Cyara, the creator and...
M1 Selects CSG Ascendon to Power Its Digital B2B
Cloud-native SaaS platform puts innovation, agility and superior customer-centric experiences at the center of brand loyalty and accelerated growth for Singapore’s leading digital operator The...
ISG to Publish Reports on Procurement Services, Platforms
Upcoming ISG Provider Lens study evaluates how procurement providers enable organizations to respond to ongoing disruptions Information Services Group (ISG) a leading global technology research...
Credera Achieves new AWS Advertising and Marketing Technology Competency
Credera, a global boutique consulting firm focused on strategy, transformation, data, artificial intelligence, and technology announced that it has achieved the Amazon Web Services (AWS)...