CIO Influence

Tag : cloud communications

CIO Influence News Cloud

8ร—8 CPaaS Delivers No-code Functionality to Enable Enterprises to Easily Build Engaging CX

8ร—8 Connect Automation Builderโ€™s Intuitive, Visual Interface Improves Organization-wide Campaigns with Pre-built and Customizable Communication Workflows 8ร—8, Inc, a leading integrated cloud communications platform provider,...
Analytics CIO Influence News Cloud

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...