CIO Influence

Tag : cloud communications

Analytics CIO Influence News Cloud

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
CIO Influence News Networking

Zultys Announces Strategic Partnership With Jenne Cloud Services Brokerage

Zultys, a leading integrated cloud communications platform provider, announced a strategic partnership with Jenne, one of the nation’s premier value-added technology solutions distributors and cloud...