CIO Influence

Tag : IT Service Management

CIO Influence News IT services

SoftwareReviews’ Latest Report Reveals the Best IT Service Management Solutions to Improve Service Ticket Resolution

SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 IT Service Management (ITSM) Emotional Footprint, with seven top software providers identified as Champions...
CIO Influence News IT and DevOps SaaS

Bright Pattern and Matrix42 Partner to Bring AI-Powered Omnichannel Communication Interaction Platform for Service Management to Matrix42 Users

CIO Influence News Desk
Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities Bright Pattern, leading provider of omnichannel communication...