Customer Service Archives - Page 8 of 9

DataStax Reports Strong Q1 Momentum with Global Adoption of its Astra DB Cloud Database

CIO Influence News DeskJune 1, 2022

by CIO Influence News DeskJune 1, 20220

Company sees over 350% year-over-year Astra DB growth as enterprises including Freshworks, Recruiter.com and Trigyn select its serverless database to scale real-time data without limits...

CIO Influence News Cloud

The ASCII Group Announces New Initiative to Membership Community with Sandler Partners

CIO Influence News DeskMay 10, 2022

by CIO Influence News DeskMay 10, 20220

The ASCII Group, a large membership-based community of independent North American MSPs, MSSPs and Solution Providers, is pleased to announce a new initiative with Sandler...

Apps CIO Influence News Cloud

Upstart Announces Upstart AI Lending for Salesforce on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

CIO Influence News DeskMay 4, 2022

by CIO Influence News DeskMay 4, 20220

Upstart-powered banks and credit unions can now expand access to credit, deepen customer relationships, and improve customer service Upstart a leading artificial intelligence (AI) lending...

CIO Influence News IT and DevOps

Hexaware Partners with Genesys to Help Companies Deliver Hyper-Personalized Customer Service Driven by Empathy

CIO Influence News DeskMarch 31, 2022

by CIO Influence News DeskMarch 31, 20220

Hexaware Technologies, a leading global IT consulting and digital solutions provider, today announced its partnership with Genesys®, a global cloud leader in customer experience orchestration...

Bots/Intelligent Assistants CIO Influence News

Solvemate Enhances Customer Service Platform with Multilingual Management

CIO Influence News DeskMarch 15, 2022

by CIO Influence News DeskMarch 15, 20220

Conversational AI for Customer Service leader Solvemate today announces the addition of multilingual bot management capabilities to its customer service automation platform solution. This platform...

CIO Influence News IT services

Coca-Cola Bottling Company United Selects Zenoss and ADCom for Managed IT Services

CIO Influence News DeskMarch 9, 2022

by CIO Influence News DeskMarch 9, 20220

Beverage Distributor Modernizes With Managed Full-Stack Monitoring and AIOps Zenoss Inc., the leader in AI-driven full-stack monitoring, announced Coca-Cola Bottling Company United Inc. (CCBCU), a private...

CIO Influence News Cloud

UJET Launches CX Intercloud, the Contact Center Industry’s First Cloud to Cloud Failover Solution

CIO Influence News DeskMarch 3, 2022

by CIO Influence News DeskMarch 3, 20220

Simultaneous Configuration Across AWS and GCP Ensures 100% Uptime and Availability for Customer Service and Sales Operations UJET Inc., the world’s most advanced cloud contact...

Automation CIO Influence News

Uniphore Simplifies Customer Service with Additions to Its Industry-leading Conversational Automation Platform

CIO Influence News DeskMarch 2, 2022

by CIO Influence News DeskMarch 2, 20220

U-Assist In-call delivers industry’s first real-time agent guidance with integrated RPA Uniphore, the leader in Conversational Automation, announced the addition of new solutions to its...

CIO Influence News Sales and Customer Support

Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value Center

CIO Influence News DeskFebruary 28, 2022

by CIO Influence News DeskFebruary 28, 20220

New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center, achieve 3.5X more revenue...

CIO Influence News Mobility

RouteQ Partners With NextBillion.ai To Increase Delivery Efficiency And Reduce Logistics Costs Around The World

CIO Influence News DeskFebruary 21, 2022February 21, 2022

by CIO Influence News DeskFebruary 21, 2022February 21, 20220

NextBillion.ai will integrate RouteQ’s routing capabilities as part of its platform to enhance customer service across ride-hailing, logistics, delivery, mobility, transportation, and government operations. This...

Tag : Customer Service

DataStax Reports Strong Q1 Momentum with Global Adoption of its Astra DB Cloud Database

Hexaware Partners with Genesys to Help Companies Deliver Hyper-Personalized Customer Service Driven by Empathy

Solvemate Enhances Customer Service Platform with Multilingual Management

Coca-Cola Bottling Company United Selects Zenoss and ADCom for Managed IT Services

Uniphore Simplifies Customer Service with Additions to Its Industry-leading Conversational Automation Platform

Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value Center

RouteQ Partners With NextBillion.ai To Increase Delivery Efficiency And Reduce Logistics Costs Around The World

Apiiro Shifts Right, Delivering Deep Runtime Context into Risk Prioritization and Developer Remediation Workflows

AvePoint Introduces First-to-Market Benchmarking Data for Microsoft 365 Copilot

Blue Mantis Acquires Colligio; Launches Collaboration/Unified Communications Practice

RIIG Secures $3 Million to Help Protect Organizations from Cyber Threats with Advanced Data, Intelligence Solutions

Selector AI Raises $33Million Series B to Eliminate Downtime for the World’s Largest Networks

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