CIO Influence

Tag : customer experience

CIO Influence News Martech

SAS a Leader in Real-Time Interaction Management per Independent Research Firm Report

CIO Influence News Desk
by CIO Influence News Desk0
SAS customer references “award SAS this study’s only perfect reference rating for a vendor’s roadmap…” As brand marketers continue to prioritize customer experience (CX), those...
CIO Influence News Cloud Digital Transformation

Genpro, a Leading North American 3PL, Digitizes Operations and Transforms CX with Turvo’s Collaborative TMS

CIO Influence News Desk
by CIO Influence News Desk0
Genpro, Inc. Implements Turvo Collaboration Cloud and Transportation Management System (TMS) applications to enhance customer experience and operationalize visibility with best-in-class logistics solutions Turvo, provider...
CIO Influence News Digital Transformation

Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic Assistance

CIO Influence News Desk
by CIO Influence News Desk0
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to deliver an industry-first dynamic assistance capability....
CIO Influence News Networking

Tata Communications launches DIGO integrated platform for converged and contextual conversations

CIO Influence News Desk
by CIO Influence News Desk0
To transform customer engagement with intelligent Human to Everything (H2X) interactions across all customer experience (CX) platforms of digital-first businesses Tata Communications, a global digital...