HammerRTC for Amazon Connect Now Available
DevOps teams can now speed up and validate Amazon Connect cloud contact center migrations with comprehensive end-to-end WebRTC testing capabilities from Hammer Hammer, a global leader...
Tag : customer experience
Dentsu Group Acquires a Majority Stake in Extentia to Strengthen Customer Transformation
Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004; President & CEO: Hiroshi Igarashi; Head Office: Tokyo; Capital: 74,609.81 million yen) announced that it has entered an agreement to acquire...
Lytics Launches Private Instance and Private Cloud on Google Cloud
Lytics, a leading customer data platform (CDP), announced the launch of Lytics Private Instance and Lytics Private Cloud on Google Cloud. A full set of...
Quantum Fiber Launches Multi-Gig Service, Delivering Symmetric 8 Gigabit Internet Speeds in Select Cities
Lumen’s Quantum Fiber service raises the speed ceiling and provides one of the fastest broadband speeds in the U.S. to homes and small businesses Lumen...
PLDT Expands Strategic Collaboration with Amdocs to Provide Enhanced Digital Customer Experience
Extension of managed services agreement will enable faster delivery of new offerings, with increased flexibility and choice for its consumers Amdocs, a leading provider of software and services to communications and...
Infinidat’s InfiniBox SSA II Receives the “Most Innovative Hyperscaler Implementation” Award at the Flash Memory Summit
Infinidat, a leading provider of enterprise storage solutions, announced that the InfiniBox SSA II received a Best of Show Award at the Flash Memory Summit...
Vodafone Germany Accelerates Its Digital Transformation with Amdocs
In expanded collaboration between the two companies, joint DevOps teams will provide an optimized experience across all touchpoints for Vodafone Germany’s customers Amdocs a leading provider of software and services to...
Digital Transformation Could Save Manufacturers $1 Trillion Annually, Says Expert in Wipro Sponsored Harvard Business Review Analytic Services
Report cites value of bold digital transformation vision and strong purpose as key to the data-intensive future of manufacturing Wipro Limited, a leading technology services and...
Jio Platforms Partners With Subex Hypersense AI to Augment Its 5G Product Line
Subex, a provider of Telecom Analytics Solutions and AI-led Digital Trust products to communication service providers, and Jio Platforms Limited (JPL) a leading Indian Technology...
Energous and Flagship Announce First Retail Deployment of Wirelessly Powered Wiliot IoT Pixel Tags Energized by WattUp PowerBridges
Program at major Australian retail store is energized by multiple Energous WattUp PowerBridges Energous Corporation – a leading developer of RF-based charging for wireless power networks...