CIO Influence

Tag : customer experience

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8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for Enhanced Customer Experiences

Business Wire
by Business Wire0
8×8,ย Inc., a leading integratedย cloud communications platform provider, announced the 8×8ย Technology Partner Ecosystem, a new program that allows customer-first organizations to enhanceย customer experienceย by deeply embedding cutting-edge...
CIO Influence News IT and DevOps

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

Business Wire
by Business Wire0
NTTย Ltd., a leadingย IT infrastructure and services company, has launched its 2023 Globalย Customer Experienceย Report, which reveals thatย customer experienceย (CX) remains a topย C-suiteย priority,ย withย 95% of organizations now having a...
AIOps CIO Influence News Cloud

Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation Through ACES

Business Wire
by Business Wire0
Avaya,ย a global leader inย customer experience solutions to enhance and simplify communications and collaboration, announced its reimagined professional services: Avayaย Customer Experienceย Services (ACES), formerlyย Avaya Professional Services.ย The enhanced...
CIO Influence News Cloud

ConvergeOne and Eccentex Announce Strategic Partnership

PR Newswire
by PR Newswire0
ConvergeOneย (C1), the premier IP-enabled, solutions-led,ย customer experienceย company, has announced aย strategic partnershipย withย Eccentex, a provider ofย cloud-basedย business automation capabilities, effective today. The companies are now joining forces to support...