customer experience Archives - Page 15 of 41

Avaya Showcases AI-Driven Customer Experience Solutions at Gartner IT Symposium 2023

Business WireOctober 17, 2023

by Business WireOctober 17, 20230

Avaya, a global leader in customer experience solutions, announced its participation at Gartner IT Symposium/Xpo 2023 through October 19 at the Walt Disney Swan &...

Automation CIO Influence News SaaS

SAP User Survey Finds Customer Experience, User Productivity, and AI/ML as Top Priorities Across Business and IT

Business WireOctober 17, 2023

by Business WireOctober 17, 20230

Digitate, a leading provider of SaaS-based enterprise software for IT and business operations released a study conducted in partnership with ASUG, America’s largest network of...

5G Technology CIO Influence News

T-Mobile US and Deutsche Telekom Achieve World’s First 5G Standalone Roaming Program with AIS and Sunrise

GlobeNewswireOctober 16, 2023

by GlobeNewswireOctober 16, 20230

What’s the news: T-Mobile US and Deutsche Telekom Global Carrier have completed successful testing of 5G Standalone (5G SA) roaming, leveraging Deutsche Telekom Global Carrier’s Security...

CIO Influence News Cloud Digital Transformation

Mphasis Strengthens Salesforce Capabilities With Acquisition of Silverline, a Salesforce Partner

PR NewswireOctober 13, 2023

by PR NewswireOctober 13, 20230

Reinforces Mphasis’ position as an end-to-end Salesforce enterprise cloud solutions and services provider, offering clients capabilities for cloud-first digital transformation.Exhibits Mphasis’ commitment to the Salesforce...

AIOps CIO Influence News

Meeranda, the Human-Like AI, is Accepted into Amazon’s AWS Build Accelerator Program

PR NewswireOctober 6, 2023

by PR NewswireOctober 6, 20230

Meeranda, a privately held Artificial Intelligence (AI) solutions provider, serving both Small and Medium Businesses (SMBs) and Global Multinational Corporations (MNCs), announced its acceptance into the Amazon’s AWS...

CIO Influence News Cloud

SK Telecom Announces AI Pyramid Strategy to Become a Global AI Company

PR NewswireSeptember 26, 2023

by PR NewswireSeptember 26, 20230

SKT sets forth ‘AI Pyramid Strategy’ to accelerate innovation centered around three key areas: AI Infrastructure, AI Transformation (AIX) and AI Service. AI Infrastructure, which consists of data...

CIO Influence News Cloud Security

Oracle Introduces Generative AI Capabilities to Help Organizations Improve Customer Service

PR NewswireSeptember 25, 2023

by PR NewswireSeptember 25, 20230

New generative AI-powered capabilities in Oracle Fusion Cloud Customer Experience (CX) help service agents, field technicians, and customers solve issues faster Oracle announced the addition...

CIO Influence News SaaS Security

ZeroFox Announces New Anti-Phishing Capabilities to Stop Emergent and Multi-Channel Phishing Attacks at the Source

GlobeNewswireSeptember 25, 2023

by GlobeNewswireSeptember 25, 20230

Global leader in digital risk protection further extends depth and breadth of phishing coverage amid spike in malicious domains and cloaking ZeroFox an enterprise software-as-a-service...

CIO Influence News Machine Learning

Providers Lift Global Wave of Contact Center Modernization

PR NewswireSeptember 25, 2023September 26, 2023

by PR NewswireSeptember 25, 2023September 26, 20230

Firms seek help with automation, expert skills as outstanding customer experience becomes essential to business success, ISG Provider Lens report says Enterprises worldwide are turning...

Analytics CIO Influence News Cloud

Oracle Announces Next-Generation Fusion Data Intelligence Platform

PR NewswireSeptember 25, 2023

by PR NewswireSeptember 25, 20230

New platform combines business data, analytics, AI models, and intelligent applications to enable customers to achieve better outcomes Oracle Fusion Cloud Applications customers will benefit from deeper insights...

Tag : customer experience

Avaya Showcases AI-Driven Customer Experience Solutions at Gartner IT Symposium 2023

SAP User Survey Finds Customer Experience, User Productivity, and AI/ML as Top Priorities Across Business and IT

T-Mobile US and Deutsche Telekom Achieve World’s First 5G Standalone Roaming Program with AIS and Sunrise

Meeranda, the Human-Like AI, is Accepted into Amazon’s AWS Build Accelerator Program

ZeroFox Announces New Anti-Phishing Capabilities to Stop Emergent and Multi-Channel Phishing Attacks at the Source

Providers Lift Global Wave of Contact Center Modernization

The Role of Secure IoT in Revolutionizing Global Commerce

Security Fabric, Evolution of Data Management

TuumIO Partners with Storj for Advanced Distributed Cloud Storage

Kasm Technologies Simplifes Penetration Testing Labs with Docker-in-Docker Functionality on Kasm Workspaces

iSocket Systems Breaks Silence to Unveil Relay API for Remote Power Control Integration

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