CIO Influence

Tag : AI-powered tools

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Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale

Business Wire
by Business Wire0
Zendesk, Inc., announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences at scale, with technology...
CIO Influence News Cloud

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

CIO Influence News Desk
by CIO Influence News Desk0
Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...