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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
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SentinelOne Expands Singularity Marketplace with New Integrations for SIEM, SOAR, and Malware Analysis

CIO Influence News Desk
by CIO Influence News Desk0
Joint Solutions with IBM, Intezer, and Swimlane Broadens Singularity Marketplace Use Cases SentinelOne, an autonomous cybersecurity platform company, announced integrations with IBM, Swimlane, and Intezer,...