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Vonage Conversational Commerce Features, Powered by Jumper.ai, to Provide Omnichannel Customer Experiences

Business Wire
by Business Wire0
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has added new features and capabilities to its Vonage Conversational Commerce, powered by Jumper.ai solution. With these updates, businesses are...
AIOps CIO Influence News Cloud

Development of Advanced Generative AI Features by FullStory and Google Cloud How Businesses Optimise the Digital Experience

Business Wire
by Business Wire0
FullStory, a leading digital experience intelligence (DXI) platform,announced an extension of its strategic partnership with Google Cloud to bring groundbreaking generative AI solutions to joint customers around the globe. Through this expanded...
AIOps CIO Influence News Cloud

Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation Through ACES

Business Wire
by Business Wire0
Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services. The enhanced...
CIO Influence News IT and DevOps

Acquia Enhances Digital Experience Platform to Power Omnichannel Customer Journeys

Business Wire
by Business Wire0
Acquia has enhanced the capabilities of its market-leading digital experience platform, Acquia DXP, to create richer, more personalized experiences for customers. Acquia introduced the new capability today...
Automation CIO Influence News IT and DevOps

Automotive Industry Accelerates Digitalization with No Code Process Automation

PR Newswire
by PR Newswire0
FlowForma the leading provider of enterprise-class, no code process automation tools for Microsoft 365, is excited to continue building momentum in the automotive manufacturing and retail space by empowering new customer Jacksons CI Ltd. to...
Automation CIO Influence News

Tech Mahindra and Espressive Partner to Provide Automated and Cost-Effective Digital Workplace Assistance

PR Newswire
by PR Newswire0
Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, announced a partnership with Espressive, a pioneer in automating digital workplace assistance. The partnership will...
CIO Influence News IT and DevOps

VMware’s Comprehensive Digital Employee Experience (DEX) Solution Empowers IT Teams with Data-Driven Insights to Improve Employee Experience and Achieve Valuable Cost Savings

Business Wire
by Business Wire0
Digital employee experience (DEX) technology has become essential as it not only enables organizations with the tools needed to provide great employee experiences, but also...