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Aurora Mobile’s Subsidiary SendCloud Partners with Cloud Computing Service Platform UCloud to Jointly Boost Customer Reach

CIO Influence News Desk
by CIO Influence News Desk0
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. has...
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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

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by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
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Rancho Valencia Works with Rackspace Technology on Migration to Office 365 to Strengthen Customer Service Standards

CIO Influence News Desk
by CIO Influence News Desk0
Upgraded email platform resulted in performance boost of 30% Rackspace Technology, a leading end-to-end, multicloud technology solutions company, announced that Rancho Valencia worked with the...
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Acalvio to Deliver Leading Cyber Deception to Protect Customers From Advanced Threats on Google Cloud Marketplace

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by CIO Influence News Desk0
Acalvio’s patented and award-winning Autonomous Deception solution, ShadowPlex, enables organizations to detect, investigate and respond to malicious activity both inside the perimeter and across hybrid...
CIO Influence News Digital Transformation

Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic Assistance

CIO Influence News Desk
by CIO Influence News Desk0
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to deliver an industry-first dynamic assistance capability....