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NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its CXone Spring 2022 Release

CIO Influence News Desk
by CIO Influence News Desk0
Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment and expand support for bring-your-own chatbots to...
AIOps CIO Influence News

Marchex Launches Conversation DNA, Delivering Powerful AI Signals Through Every Marchex Conversation Intelligence Product

CIO Influence News Desk
by CIO Influence News Desk0
Foundational technology enables businesses to take real actions and i************* based on AI-driven insights Marchex the award-winning AI-powered conversation intelligence company that helps businesses turn...