CIO Influence

Search Results for: contact center

Analytics Automation CIO Influence News

Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring

CIO Influence News Desk
OnviSource’s Intelligently Automated Customer Satisfaction Analytics, Tracking and Scoring (CSATS) Solution Enables the Service Provider to Discover True Customer Satisfaction Using Industry Standard Scoring Systems...
CIO Influence News Cloud Microsoft

CallTower Selected as Microsoft Azure Peering Service Carrier, Operator for Microsoft Teams Operator Connect

CIO Influence News Desk
Microsoft Azure Peering Service (MAPS) provides direct access between CallTower and Microsoft’s networks CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center...