ITechnology Weekly Highlights : Top ITech News To Read March – 12
Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The...
Search Results for: contact center
Balto Gives Users Access to Powerful Real-Time Guidance Platform, Announces Availability in RingCentral App Gallery
Balto, the #1 real-time guidance platform, announced that its AI-powered, enterprise conversation excellence solutions are now available in the RingCentral App Gallery. The listing grants fast...
Telarus Partners with Ready Wireless to Grow IoT Portfolio
Telarusand Ready Wireless Enter Into Strategic Partnership to Deliver End-to-EndIoTManaged Solutions. Telarus, the #1 Technology Solutions Brokerage of Cloud, Unified Communications, Contact Center, Network Services,...
Google Cloud and Ooredoo Group sign MoU at Mobile World Congress 2022 to advance Ooredoo’s digital offerings
Strategic partnership to see Google Cloud and Ooredoo Group collaborate across several technology projects in Qatar and the wider region Google Cloud announced that it...
New Report Reveals the Commercial Impact of Data Privacy
A rising tide of consumer awareness has seen data privacy become a key driver of brand reputation, creating measurable impact on customer acquisition and retention...
New Education Products from RingCentral Address Today’s Hybrid Learning Challenges
RingCentral Education Essentials and RingCentral Education Standard facilitate hybrid learning, support campus safety, and connect school communities all through a single unified app RingCentral, Inc. a...
Uniphore Simplifies Customer Service with Additions to Its Industry-leading Conversational Automation Platform
U-Assist In-call delivers industry’s first real-time agent guidance with integrated RPA Uniphore, the leader in Conversational Automation, announced the addition of new solutions to its...
Dialpad Earns New Security Certifications to Raise Industry Standards for Business Communications and Customer Engagement Platforms
Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced new certifications from International Organization for Standardization (ISO). Dialpad adds ISO 27001:2013, ISO 27017:2015, and ISO 27018:2019 for the...
Alameda County Turns to the Innovaccer Health Cloud to Connect Vulnerable Populations with Vital Community Services
Innovaccer partners with Intrepid Ascent to build a unified case management platform dedicated to improving coordination and access to county services and helping to close...
Flexible And Compliant Cloud Calling Is Now Available To Indian Businesses As Exotel Bags Virtual Network Operator License; First Indian Customer Engagement Platform To Become A Virtual Operator
Bengaluru-based full stack customer engagement platform Exotel announced that they secured the Unified License for Virtual Network Operator (UL VNO Access Service) from the Department of Telecommunications...