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Five9 Extends Its Practical AI Solutions for Low-Code Development, Voice Biometrics, Real-Time Analytics and Agent Coaching

New features streamline the development of Intelligent Virtual Agents and help organizations easily deploy solutions to augment their contact centers with an AI-powered digital workforce....
CIO Influence News Datacentre

Hurricane Electric Adds Additional High Speed IP Transit in Davenport, Iowa With New Point of Presence at SFN IA-Davenport Data Center

New Point of Presence in Davenport will provide additional high-speed IP transit options for ISPs and enterprises throughout Eastern Iowa Hurricane Electric, the world’s largest...
CIO Influence News Datacentre IT and DevOps

Element Critical Partners with Bridgepointe Technologies to Increase the Reach of Their Data Center Offerings and Customizable Colocation Solutions

Element Critical is pleased to announce a strategic partnership with Bridgepointe Technologies, an IT Strategy firm providing unbiased solutions for enterprise businesses.  As a leading...
CIO Influence News Cloud Digital Transformation Security

Accenture to Acquire Wabion to Accelerate Cloud First Strategies With Expanded Google Cloud Capabilities

Accenture has agreed to acquire Wabion, a Google Cloud services boutique with headquarters in Esslingen, Germany and Olten, Switzerland as well as additional offices in Munich, Cologne...
CIO Influence News Cloud Networking

8×8 Lauded by Frost & Sullivan for Powering Highly Collaborative Workplace Environments with Integrated Employee (EX)

8×8’s portfolio and strategy, supported by its integrated cloud communications and contact center services platform, provide businesses with great flexibility and robust productivity benefits Based...